[High-speed rail reservation code & ticket collection identification code] will be provided on the order voucher 7 days before the departure date. Passengers who use high-speed rail electronic tickets or ticket collection at supermarkets should collect their tickets within the time; passengers who choose physical paper tickets, tickets It will be mailed to the designated address 7 days before the departure date! For more ticket information and FAQs, please refer to the link (https://tinyurl.com/2dnv2a7u)
Before ordering this product, please be sure to read the product order instructions and related agreements carefully. If the orderer is not the passenger himself, the orderer will be in the status of an agent, that is, he is obliged to fully inform the passenger of his own itinerary. The order notices and restrictions stipulate that the legal effect applies to the passenger after the click to agree, and the passenger himself will not accept the reason of ignorance or ignorance as a defense after the event.
Those who purchase "Love Tickets/Respect Tickets" are required to enter and exit the station with valid documents on the day of departure, so as to facilitate the inspection by the station staff of the high-speed rail. You need to buy another high-speed rail ticket to take the ride, and the original high-speed rail holiday ticket cannot be refunded or refunded.
Nangang, Taipei, and Banqiao, the above three stations are not applicable to any two stations as the departure station and arrival station (for example, if the arrival station is Taipei Station, Nangang and Banqiao Station departures are not applicable).
The price includes a round-trip full ticket for the reserved seat in the high-speed rail standard car; the boarding date must be the same as the hotel check-in or the itinerary departure date, and a single order is limited to the same point of entry and exit at the departure station and the destination station, and take the same train number. If the itinerary needs to be delayed, the hotel's return shuttle service is kindly requested by passengers. The item is a round trip ticket, and no one-way refund is allowed.
This special high-speed rail ticket is a discounted fare, which can only be used on duty on the same day, and is anonymous. If lost, it will not be reissued, please keep it safe. Any alteration, defacement that makes it difficult to identify, or photocopying is invalid.
If the itinerary includes accommodation, check-in and check-out times are subject to the regulations of each hotel. If the itinerary includes accommodation, the advertised price will match with a limited number of room types, and the actual room types that can be sold will depend on the sales situation, and other room types cannot be replaced.
For pre-orders departing after the 29th, please fill in the 2 to 3 high-speed rail trains you want to take on the outbound and return trips in the "Order Notes". The actual trains obtained will be subject to the customer service staff's reply.
For details of each product, payment method, payment deadline, and passenger rights, please contact KKday customer service. Please contact KKday customer service for other details, prices and relevant regulations such as departure place, class of carriage, preferential status, number of people, etc.
The photos are for reference only, the actual situation shall prevail on site. The sources of pictures of some scenic spots on this website are provided by Mo Ke Publishing Co., Ltd., and cannot be reproduced or copied in any form without consent.
Taiwan High Speed Rail Corporation reserves the right to cancel, terminate, modify or suspend this project. If there are any changes to this project and each product (including but not limited to adjustments in price, content, etc.), they will be announced on the official website of High Speed Rail Holiday and KKday without prior notice.
When checking in to the hotel, you must present the valid certificate of the "reserving occupant" and be over 20 years old.
Please contact KKday customer service for related procedures such as itinerary changes and refunds for high-speed rail tickets in this project. If you need to cancel the order, please take the initiative to contact KKday customer service.
- How to use the high-speed rail during holidays -
1. Please use your physical ticket or mobile phone e-ticket to enter the high-speed rail station
2. High-speed rail reservations are only available within 29 days of your travel date. If your travel date is not within 29 days, your reservation will be made and mailed after the opening date.
3. Each passenger in the same booking is limited to boarding/disembarking at the same station and cannot board/disembark at different stations.
4. High Speed Rail holiday tickets are special, with specific departure and arrival stations. For example, if you depart from Taipei Station and stay at a Kaohsiung hotel, your outbound ticket will be from Taipei to Zuoying, and your return ticket will be from Zuoying to Taipei. No refunds will be given for any stops beyond the designated destination. If you miss a stop, you will need to pay the difference in the official High Speed Rail fare.
5. This special offer high-speed rail ticket is a discounted ticket and is only valid for travel on the designated train on the day.
1. Please present this voucher at the hotel counter.
- High-speed rail holiday cancellation notice -
1. According to the regulations for high-speed rail holiday tickets, no refunds can be made for any single leg of the journey.
2. All ticket refunds must be handled by KKday. Ticket refunds and exchanges are not available at the ticket windows at any High Speed Rail stations.
3. Note: Due to the High Speed Rail holiday ticket regulations, if multiple people book the same ticket and need to cancel or exchange their tickets, they must process the refund or exchange together. Individual refunds or exchanges are not permitted. A refund or exchange fee will be charged to all participants. We apologize for any inconvenience this may cause.
- High-Speed Rail Holiday Cancellation Policy -