THSR Holiday | Evergreen Palace Hotel (Chiayi) 2-Day Package
- Book your THSR Holiday on KKday now! Get 'Taiwan Hotel + Round-trip THSR Tickets' in one go, which is more affordable than buying them separately!
- Market exclusive! Guaranteed room availability for departures within 14 days! Free cancellation up to 9 days in advance! You can also choose to extend your THSR return date.
- Easily pick up your THSR tickets 24/7 via the THSR T-EX App or at the four major convenience stores, saving you time and effort for a stress-free trip!
- For more credit card offers and exclusive discounts, please visit the event website. You can also accumulate THSR TGo points simultaneously and enjoy exclusive KKday Points rewards!
Product Info
What You Can Expect
1 Day
- Travel at 300 km/h on the high-speed rail to shorten your travel time to your destination
- Stay at Evergreen Palace Hotel (Chiayi) and enjoy a wonderful night
- Superior Double Room with one large bed
- Superior Double Room with two small beds
- Superior Family Room
- Sauna
- Gym
2 Day
- Enjoy a hearty breakfast at the hotel
Purchase Notice
- Once booked, dates, number of people, ticket type, room type, etc. cannot be changed. Please confirm the number of people and ticket specifications are correct before booking. Thank you for your understanding.
- Seats on high-speed trains are automatically assigned by the system. We cannot guarantee seat continuity, nor can we specify seats or carriages. If you require consecutive seats, please indicate this in the remarks column. Actual seating arrangements are subject to the system's assignment results.
- If you need to change your train/bus number, please contact KKday customer service 8 days before departure. Only one change is allowed. No changes will be accepted within 7 days of departure.
- High-speed rail reservations open 29 days before departure. Orders can be placed up to 29 days in advance, but securing a seat is not guaranteed.
- Because high-speed rail tickets can only be booked within 29 days (including the day of travel), if the 29th day falls on a Friday or Saturday, you can flexibly book tickets up to Sunday. If your travel date is beyond the booking period, the order processing staff will prioritize booking the train you need after booking opens, but the actual train availability will depend on the reply from the order processing staff.
- Due to differences in region and hotel system attributes, if you have special needs (such as one large bed/two small beds; crib, etc.), please make your request when the order is placed. We will then make the request to the hotel on your behalf. However, whether or not the request is obtained depends on the availability of rooms at the hotel. We apologize for any inconvenience.
- The definition of a child varies from hotel to hotel, and additional charges may apply on-site, depending on the hotel's policy.
- For children not occupying a bed, the price only includes insurance and administrative processing fees. If a high-speed rail ticket is required, it can be purchased when selecting the number of tickets. Any other additional costs must be borne by the customer on-site.
- Children not occupying a bed: This means that the child does not occupy a bed. If you decide to have 2 children share a bed, please select 1 child + 1 child not occupying a bed; the maximum number of children not occupying a bed is 2 (for any additional restrictions on the number of children, please see the child definition description for each product). Children not occupying a bed do not include hotel meals, facility use and supplies.
- Placing an order for a package does not mean the reservation is complete. A voucher will be issued after the order processing staff confirms the order and indicates that the order has been successfully placed. If you have any doubts, please do not place an order.
- To reserve wheelchair seats on trains, please contact the ticket windows at any station or call the High Speed Rail customer service hotline (4066-3000). Travel agencies do not offer wheelchair seat reservation services; we apologize for the inconvenience.
Reminders
[High-speed rail reservation code & ticket collection identification code] will be provided on the order voucher 7 days before the departure date. Passengers who use high-speed rail electronic tickets or ticket collection at supermarkets should collect their tickets within the time; passengers who choose physical paper tickets, tickets It will be mailed to the designated address 7 days before the departure date! For more ticket collection information and FAQs, please refer to the link (https://tinyurl.com/2dnv2a7u)
Before ordering this product, please be sure to read the product order instructions and related agreements carefully. If the orderer is not the passenger himself, the orderer will be in the status of an agent, that is, he is obliged to fully inform the passenger of his own itinerary. The order notices and restrictions stipulate that the legal effect applies to the passenger after the click to agree, and the passenger himself will not accept the reason of ignorance or ignorance as a defense after the event.
Those who purchase "Love Tickets/Respect Tickets" are required to enter and exit the station with valid documents on the day of departure, so as to facilitate the inspection by the station staff of the high-speed rail. You need to buy another high-speed rail ticket to take the ride, and the original high-speed rail holiday ticket cannot be refunded or refunded.
Nangang, Taipei, and Banqiao, the above three stations are not applicable to any two stations as the departure station and arrival station (for example, if the arrival station is Taipei Station, Nangang and Banqiao Station departures are not applicable).
The price includes a round-trip full ticket for the reserved seat in the high-speed rail standard car; the boarding date must be the same as the hotel check-in or the itinerary departure date, and a single order is limited to the same point of entry and exit at the departure station and the destination station, and take the same train number. If the itinerary needs to be delayed, the hotel's return shuttle service is kindly requested by passengers. The item is a round trip ticket, and no one-way refund is allowed.
This special high-speed rail ticket is a discounted fare, which can only be used on duty on the same day, and is anonymous. If lost, it will not be reissued, please keep it safe. Any alteration, defacement that makes it difficult to identify, or photocopying is invalid.
If the itinerary includes accommodation, check-in and check-out times are subject to the regulations of each hotel. If the itinerary includes accommodation, the advertised price will match with a limited number of room types, and the actual room types that can be sold will depend on the sales situation, and other room types cannot be replaced.
For pre-orders departing after the 29th, please fill in the 2 to 3 high-speed rail trains you want to take on the outbound and return trips in the "Order Notes". The actual trains obtained will be subject to the customer service staff's reply.
For details of each product, payment method, payment deadline, and passenger rights, please contact KKday customer service. Please contact KKday customer service for other details, prices and relevant regulations such as departure place, class of carriage, preferential status, number of people, etc.
The photos are for reference only, the actual situation shall prevail on site. The sources of pictures of some scenic spots on this website are provided by Mo Ke Publishing Co., Ltd., and cannot be reproduced or copied in any form without consent.
Taiwan High Speed Rail Corporation reserves the right to cancel, terminate, modify or suspend this project. If there are any changes to this project and each product (including but not limited to adjustments in price, content, etc.), they will be announced on the official website of High Speed Rail Holiday and KKday without prior notice.
When checking in to the hotel, you must present the valid certificate of the "reserving occupant" and be over 20 years old.
Please contact KKday customer service for related procedures such as itinerary changes and refunds for high-speed rail tickets in this project. If you need to cancel the order, please take the initiative to contact KKday customer service.
How to Use
- How to use the high-speed rail during holidays -
- Taiwan High Speed Rail
- Please use your physical ticket or mobile phone electronic ticket to enter the high-speed rail station
- High-speed rail reservations are only available within 29 days of your travel date. If your travel date is not within 29 days, your reservation will be made and sent after the opening date.
- Each passenger in the same order is limited to boarding/disembarking at the same station and cannot board/disembark at different stations.
- High-Speed Rail holiday tickets are special, with specific departure and arrival stations. For example, if you depart from Taipei Station and stay at a Kaohsiung hotel, your outbound ticket will be from Taipei to Zuoying, and your return ticket will be from Zuoying to Taipei. No refunds will be given for any stops beyond the designated destination, and you will need to pay the difference in the official High-Speed Rail fare.
- The high-speed rail tickets for this special offer are discounted tickets and are only valid for travel on the designated trains on that day.
- Evergreen Palace Hotel(Chiayi)
- Please present this voucher at the hotel counter.
- High-speed rail holiday cancellation notice -
- According to the regulations for high-speed rail holiday tickets, no refunds can be made for any single journey.
- All ticket refunds must be handled by KKday. Ticket refunds and exchanges are not available at the ticket windows at any high-speed rail stations.
- Note: According to the regulations for high-speed rail holiday tickets, if multiple people book the same order and need to refund or exchange their tickets, they must process the refund or exchange together. Individual refunds or exchanges are not allowed, and the refund or exchange fee for all guests will be charged. We apologize for any inconvenience caused.
- High-Speed Rail Holiday Cancellation Policy -
- If you need to cancel an order, please contact KKday customer service first.
- Due to administrative time constraints, the cancellation policy will be based on the text below KKday. Order cancellation requests will only be accepted between 08:30 and 16:00 daily. Requests submitted after this time will be considered deferred for one day.
- If you have already issued a high-speed rail ticket, an additional cancellation fee of NTD20 per ticket will be charged (round-trip tickets count as 2 tickets)
- Free cancellation for more than eight days before departure. 7-4 days before departure (excluding the departure date) for changes or cancellations, a 30% cancellation fee will be charged.
- If you notify us of any changes or cancellations within three days before the departure date (excluding the departure date), a cancellation fee of 70% of the total amount will be charged.
- If you notify us of changes or cancellations on the departure date, a cancellation fee of 100% of the total amount will be charged.
- (For example, if you depart on 12/8 and change or cancel your order before 11/30, you will be charged a free cancellation fee. If you change or cancel your order between 12/1 and 4, you will be charged a 30% handling fee. If you change or cancel your order between 12/5 and 7, you will be charged a 70% handling fee.)
How to Use Your Voucher
- Please present the e-voucher on-site
Voucher Redemption Period
- The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration
- Supplement: For detailed deadlines, please refer to "How to Use"
Experience Location
Location Name: Evergreen Garden Hotel(Chiayi)
Address: No. 777, Gugong Avenue, Taibao City, Chiayi CountyCancellation Policy
- Cancellations 9 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- Cancellation is not allowed between 0–8 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once your refund request is confirmed, KKday will initiate the refund to your original payment method within 15 days. The actual refund timing depends on your card-issuing bank’s policy.
FAQ
1. What amenities and services does the Chiayi Evergreen Hotel provide for guests?
The Chiayi Evergreen Hotel, featured in the High Speed Rail holiday package, offers comfortable accommodations designed to provide a relaxing stay. Guests can expect well-appointed rooms and professional services, making it a convenient base for exploring the Chiayi region. This ensures a seamless and enjoyable experience as part of your overall travel itinerary.
2. What is typically included in a High Speed Rail holiday package for travel within Taiwan?
A High Speed Rail holiday package for travel within Taiwan typically bundles round-trip High Speed Rail tickets with a hotel stay. This combined offering simplifies your travel arrangements by covering both essential transportation and accommodation in a single booking. It provides a convenient and integrated solution for exploring various destinations across Taiwan effortlessly.
3. What are the convenient methods for obtaining Taiwan High Speed Rail tickets?
You can conveniently obtain Taiwan High Speed Rail tickets through several channels. For a streamlined experience with combined hotel and train tickets, you can book through KKday, which significantly simplifies your travel planning by consolidating accommodation and transportation into one easy process. Additionally, individual High Speed Rail tickets can be purchased via the T-EX APP, available 24/7, or at four major convenience stores throughout Taiwan.
4. How far in advance can travelers make reservations for High Speed Rail holiday packages that include hotel stays?
Travelers can generally make reservations for High Speed Rail holiday packages, including hotel stays, well in advance to secure their preferred dates and arrangements. For more immediate travel plans, there are often options available for departures within 14 days with guaranteed room availability. This flexibility caters to both early planners and those with spontaneous travel needs.
5. Are there specific guidelines or considerations for foreigners when purchasing Taiwan High Speed Rail tickets?
Foreigners purchasing Taiwan High Speed Rail tickets, especially as part of a holiday package, should be prepared to provide valid identification, such as a passport, during the booking or ticket collection process. It is advisable to ensure that all personal details provided match those on your travel documents to facilitate a smooth experience. Online platforms are generally user-friendly for international travelers.
6. What are the cancellation and modification policies for Taiwan High Speed Rail holiday packages?
Taiwan High Speed Rail holiday packages often feature flexible cancellation and modification policies to accommodate changes in travel plans. For example, free cancellation is frequently available up to 9 days prior to your scheduled departure date. It is always recommended to thoroughly review the specific terms and conditions associated with your chosen package to understand all applicable policies.
7. What attractions or points of interest are located near the Chiayi Evergreen Hotel?
The Chiayi Evergreen Hotel serves as a comfortable and accessible starting point for exploring the vibrant Chiayi region. While specific attractions can vary, guests staying at the hotel can easily reach various local cultural sites, historical landmarks, and natural scenic spots that characterize Chiayi, allowing for comprehensive regional exploration.
8. Can travelers earn TGo High Speed Rail membership points when booking these holiday packages?
Yes, travelers are able to accumulate TGo High Speed Rail membership points when booking these combined hotel and High Speed Rail holiday packages. This feature allows you to earn loyalty points as you enjoy the convenience and value of a bundled travel experience, adding an extra incentive for your journeys across Taiwan.
