In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 10:00). Notifications will then be sent via email
If you are prone to motion sickness, please prepare your own motion sickness medication, vomit bags, etc. You will be responsible for the full cost of vehicle cleaning if the interior is soiled due to motion sickness.
If you have any questions about operating vehicle features (such as electric doors), please consult the driver in advance. You will be held responsible for any damages caused by improper operation.
According to Japanese traffic laws, temporary stops are prohibited in certain areas. Please cooperate with the driver and wait until the vehicle reaches a nearby safe and legal location to get off.
Please keep your valuables and fragile items safe. We are not responsible for any damage to personal belongings during the trip.
Please do not eat inside the vehicle. If you must eat, please avoid food that creates crumbs and take your trash with you when you leave the vehicle. You will be responsible for any vehicle cleaning fees incurred due to stains caused by food or drinks.
Driver and vehicle information will be provided starting 1 day before departure, and no later than 3 hours before the scheduled pickup time.
Additional fees may apply for transfers outside the designated area or to remote locations. Customer support will contact you after your booking is confirmed.