Please arrive at the meeting point on time. The tour will depart at the scheduled time at the tour staff's discretion, and late arrivals cannot be accommodated.
Departure times and itinerary are subject to change due to traffic and road conditions.
The tour operator is not responsible for any additional expenses, including taxi fares or accommodation, if delays cause a late arrival.
Depending on the number of participants, transportation may be provided by a medium-sized or small-sized bus.
The tour bus does not have an onboard restroom.
Smoking is prohibited on the bus. Seat reclining is generally not permitted (except on selected tours).
No refunds will be provided for any unused tour benefits or included services.
If you have any food allergies, please inform the tour operator at the time of booking. The operator will make reasonable efforts to accommodate dietary requirements by removing applicable ingredients whenever possible.
Guests requiring special arrangements should notify the tour operator when booking. Some requests may incur additional charges, and accommodations will be made where reasonably possible. Additional written information may be requested if necessary.
In accordance with Japan's labor regulations, the tour escort's meal breaks will be taken during scheduled meal times. The tour escort may stay at different accommodations from guests, and during designated free time, guests are responsible for their own activities.
Lost items will be kept for two weeks after the tour ends. Perishable food and items that cannot be safely stored will be disposed of immediately.
Pets are not permitted on the tour.
Bus seating is assigned by the tour operator.
In emergency situations, guests may be asked to share seats with the tour escort.
If the minimum number of 30 participants is not reached, or if the tour cannot operate due to natural disasters or other unforeseen circumstances, the itinerary may be changed or the tour cancelled. Notification will be provided no later than 3 days before departure (or 13 days before departure for overnight tours).
Requests for specific bus seats, smoking/non-smoking hotel rooms, or dietary accommodations cannot be guaranteed. The tour operator may decline requests after prior consultation if they cannot be fulfilled.
For reservations made online, all tour information and notifications will be sent by email only. No printed documents will be mailed.