24-hour customer service is here to provide you with the most immediate assistance!
Once the QR code is scanned and the order is successfully downloaded, cancellation and refunds are not possible.
Installing an eSIM requires an internet connection. Please install it when you have a stable Wi-Fi or mobile data connection (installation may fail due to Wi-Fi at some airports).
Please scan and install your eSIM only after arriving at your destination to avoid prematurely starting the eSIM validity period calculation.
Each QR code can be scanned once. It can be scanned repeatedly on the same device. Once bound, it cannot be changed to another device or deleted.
Before using an eSIM, please be sure to disable data roaming on your domestic SIM card to avoid accidentally using your domestic SIM card's mobile data network and incurring high international roaming charges. You will be responsible for all related costs; no additional subsidies will be provided, including roaming fees, overseas SIM card/eSIM purchase costs, and transportation expenses.
iOS version 12.1 or later is required. Please note that iPhones sold in mainland China do not support eSIM. In Hong Kong and Macau, only the iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS have eSIM functionality.
Samsung phones vary by country. Samsung phones purchased in Taiwan do not support eSIM. For other regions, please check with the Samsung website first.
Please be aware that signal quality may be affected by factors such as location, terrain, building obstruction, number of users, and weather.
To maintain network connection quality and uphold the Fair Usage Policy (FUP), telecommunications companies worldwide sometimes impose data rationing on users who consume large amounts of data in a short period, which may result in internet access disruptions or slower speeds. To ensure a stable internet connection, please avoid prolonged periods of watching or downloading videos, updating software, sharing your hotspot with others, or engaging in other activities that consume excessive data.
After placing your order, you will receive an email saying "Your eSlM is ready," along with the latest installation time and installation instructions.
How to install:
iOS: Settings > Mobile Services > Join the program > Scan QR code > Join the program
Android: Settings > Internet (Connectivity) > SIM card administrator > Add SIM card (Join the action plan) > Scan QR code
Enable activation step:
1. After arriving at your destination, turn off all other SIM cards and only enable eSIM and its data roaming.
2. Configure the eSIM's APN (usually the APN is automatically recognized; if it cannot be automatically recognized, you need to set it manually).
The Laos eSIM offers several advantages for travelers, including the convenience of not needing to physically change SIM cards. It's an eco-friendly option with zero waste. You can quickly set up the eSIM by scanning a QR code and enjoy immediate access to a 5G network upon arrival, saving time and hassle compared to purchasing a local physical SIM card.
The Laos eSIM provides access to a fast 5G network. This ensures high-speed internet connectivity, allowing you to browse, stream, and use online applications smoothly throughout your trip. The service enables immediate connection to the local network as soon as you land and activate it.
Yes, the Laos eSIM is designed to support widely used applications, including TikTok, ChatGPT, Gemini, Instagram, Google Maps, and Facebook. This ensures you can stay connected with friends and family, navigate, access information, and utilize AI tools without restrictions during your travels in Laos.
The Laos eSIM offers a variety of data plans to suit different travel needs. You can choose between daily data packages or total data allowance plans. These plans are flexible, ranging from 1 to 30 days, allowing you to select the duration and data volume that best fits your itinerary.
The Laos eSIM is designed for quick and easy setup. Travelers can simply scan a QR code to configure the eSIM on their device, eliminating the need to handle physical SIM cards. Furthermore, for users with iOS 17.4 or above, a convenient one-click installation feature is supported, streamlining the activation process.
Yes, the Laos eSIM supports 5G network connectivity. This means travelers can experience fast and reliable internet speeds, which is essential for smooth online activities like video calls, streaming content, using navigation apps, and quickly uploading photos while exploring Laos.
For any inquiries or assistance while using your Laos eSIM, 24-hour customer service is available. This dedicated support ensures that you can receive timely help and have any connectivity issues or questions addressed promptly, providing peace of mind throughout your journey.
You can conveniently purchase your Laos travel eSIM through KKday. After your purchase, you will receive a QR code. To activate, simply scan this QR code to configure the eSIM on your compatible device. Upon arriving in Laos and turning on your device, it will automatically connect to the local network, allowing for immediate internet access and saving you time and effort upon arrival.