We are currently offering Regular seating reservation with a 1,000 yen meal voucher and BOX sofa seat reservation with a 6,000 yen meal voucher. To ensure a smooth experience, please purchase your tickets in advance before visiting.
[Information about meal vouchers]
*The "Regular seating reservation with a 1,000 yen meal voucher" is a ticket valid for one person per voucher. Please prepare the same number of tickets as the number of people wishing to enter.
*The "BOX sofa seat reservation with a 6,000 yen meal voucher" is a ticket that allows entry for up to 4 people per ticket. It can also be used for groups of 3 or fewer.
*When paying for food and drinks, "Regular seating reservations" can be used as a 1,000 yen meal voucher each, and "BOX sofa seating reservations" can be used as a 6,000 yen meal voucher each. These vouchers cannot be used for purchases at the merchandise shop.
*If your order amount is less than the face value of the meal voucher (1,000 yen or 6,000 yen), we will not be able to give you change due to system limitations.
*BOX sofa seats are available in limited numbers and are on a time-slot basis. Please note that if you arrive later than your reserved time, your usage time may be shortened.
*The adjoining merchandise shop is open to everyone and does not require reservation tickets for "Chiikawa Restaurant".
Tickets
*Customers who have purchased any type of meal voucher are requested to gather in front of our restaurant approximately 10 minutes before the meeting time indicated on their electronic ticket. We will guide you to your seats in order as soon as preparations are complete.
*Customers who purchased meal tickets for the 11:05 meeting time should gather at the storefront after Ikebukuro PARCO opens.
*Please note that you may not be able to enter the restaurant at the time indicated on your meal ticket. During busy periods, you may have to wait for several tens of minutes before entering. Thank you for your understanding.
*All meal vouchers are only valid for the reservation time indicated on the day. If you arrive at the restaurant significantly later than your reservation time, we will refuse your entry.
*Please note that once you have purchased any reservation tickets, you cannot change the date and time of your purchase. Also, we cannot accept cancellations or refunds due to customer circumstances.
Tickets
*All meal vouchers are available as electronic tickets only.
*We do not accept reservations by phone. Kindly book your reservation online through this website.
*BOX sofa seats with meal vouchers: You can purchase up to one voucher per person per time slot.
*Transferring, exchanging, or reselling this ticket for profit, including listing it on online auctions, is strictly prohibited. We will not be held responsible for any problems arising from these actions.
*Please note that we cannot reissue reserved tickets for any reason, including loss or theft of electronic tickets or smartphones.
*Please note that you will be denied entry if you forget your electronic ticket (smartphone).
[Other Notes]
*Please note that all menu items, special offers, and merchandise are limited in quantity and available only while supplies last. We apologize in advance if any items become out of stock.
*Please refrain from trading inside the store or within the Ikebukuro PARCO building, as this may inconvenience other customers.
*If we observe any disruptive behavior towards other customers, we reserve the right to refuse entry to the restaurant.
*Please note that if disruptive behavior occurs within the building, such as loud noises or holding exchange events in hallways/common areas, the sale of limited edition merchandise may be suspended.
*The management accepts no responsibility or liability for any disputes between customers. We kindly ask that everyone observe proper etiquette and mutual respect.
*Smoking is prohibited in all seats inside the restaurant.
*To prevent accidents and confusion, please follow the instructions of the staff at the venue on the day of the event.
*Please note that the content may be changed or canceled due to natural disasters, accidents, or other unforeseen circumstances.
*Operating hours are subject to change, and the store may close temporarily due to unavoidable circumstances.
*Please note that the information on this page may be changed or added to.