Service area: Tokyo city center, Sapporo city center, Nagoya city center / Narita Airport, Haneda Airport, New Chitose Airport, Nagoya Airport / Hakuba, Yuzawa, Naeba, Karuizawa, Hoshino, Niseko, Furano, Rusutsu, Kiroro, Takajuzan and other popular ski resorts.
The car rental service is available from 6:00 am to 8:00 pm. A night service fee will be charged for rentals outside of these hours (an additional fee of 5,000 yen per hour will apply depending on the end time).
Free waiting time: 30 minutes for non-airport pick-up services; an overtime fee of 3000 yen per 30 minutes will be charged for any time exceeding this. For airport pick-up services, 90 minutes for international flights and 60 minutes for domestic flights; an overtime fee of 3000 yen per 30 minutes will be charged for any time exceeding this.
Overtime fees should be paid to the driver in cash. You can also contact customer service to pay the relevant additional fees in advance.
If the number of passengers and luggage exceeds the vehicle's capacity, the driver has the right to refuse pick-up and drop-off without providing a refund.
Cancellation Policy: You can cancel for free up to 24 hours before your scheduled rental time. Refunds will be credited to your account within 7 to 14 business days after cancellation.
This service is a private car transfer and does not include guided tours or other tour information. Thank you for your understanding.