[Hokkaido/Kushiro] Canoe Touring | Kushiro Marsh | Enjoy the charm of the great outdoors | For groups of 4 to 9 people

Questions about booking:

• Question 1: Are there any large people? (e.g., over 185cm, over 90kg, etc.)
• Question 2: Please enter your height and weight. (Example: 185cm, 95kg) *The number of canoes available will vary depending on the total weight. Please enter your correct height and weight in advance, as we may not be able to accommodate you on the day.
• Question 3: How many children under the age of 3 are there? *Please do not include them in the number of people when making a reservation. A separate insurance fee of 500 yen will be charged.
• Question 4: Please agree to the following three points before making a reservation. - Anyone who has been stung by a hornet is required to bring an EpiPen. - Anyone with a respiratory illness is required to bring anti-epidemic medication. - If the operator confirms that they have been infected with COVID-19, or if there is a possibility of close contact, the tour may not be able to proceed. If you agree, please enter "I agree."

Regarding cancellation of the event:

• [We do not accept cancellations due to weather.] - In light rain, we will proceed with the tour wearing raincoats, but in heavy rain, we will contact you by phone or cancel the tour. In this case, no cancellation fee will be charged. - Fog and light rain have many benefits, such as creating a more marsh-like atmosphere and encouraging animals and birds to become more active. Those who wish to canoe in heavy rain can also set out as long as there is no strong wind. [Regarding tour cancellations and course changes] - When there is a strong wind, lightning, tsunami, or other event worse than a Japan Meteorological Agency warning. - When the guide determines it is dangerous. - If the guide determines that the course can be changed and the tour can proceed, the same price will be charged. *Weather forecasts do not always work as expected, and sudden weather changes occur on rare occasions. Please note that in rare cases, the tour may be canceled after gathering or just before departure. In such cases, no fee will be charged.

Please note the following when participating in this course:

• ・Those with heart disease or epilepsy are not permitted to participate. ・If you have any other chronic illnesses, please consult with your doctor before contacting us. ・Please let us know if you are pregnant. Please refrain from participating within one month of giving birth. ・If you experience any symptoms during the tour, please let us know immediately. We will immediately cancel the tour and take all appropriate measures, but please note that we cannot take any responsibility.

Other important points:

• This tour will take place within a national park or a Ramsar Convention-registered area (the Convention on Wetlands of International Importance, especially as Waterfowl Habitat). Please refrain from drinking or smoking. The Kushiro Wetlands are a precious and special environment inhabited by animals, plants, and birds. Canoeing is the only way to access this unique environment. Please be considerate and kind to the nature surrounding you as you enter this paradise. The Kushiro River is not a rapids-flowing river. A guide will accompany you, so even those with no canoeing experience or those with concerns about age are welcome. Whether you choose to enjoy the natural scenery without paddling or get some light exercise, it will be a wonderful memory. *If there is a strong headwind, you may be asked to paddle a little. The departure time may vary slightly depending on the meeting and departure points. Drawing on our diverse experience, we hope to provide an optimal, safe, and wonderful experience that will leave you with special memories. Thank you for your cooperation.

remarks:

• [We do not accept cancellations due to weather.] ・In light rain, we will proceed with the tour wearing raincoats. However, in heavy rain, we will contact you by phone for consultation or cancel the tour. In this case, no cancellation fee will be charged. ・Fog or light rain has many benefits, such as creating a more marsh-like atmosphere and encouraging more active animals and birds. Canoeing in heavy rain is also possible for those who wish to go out as long as there is no strong wind. [Tour Cancellation] ・Please call as soon as possible. ・If you wish to cancel the day before, please contact us between 8:00 AM and 6:00 PM. In this case, no cancellation fee will be charged. ・Please note that if you cancel on the day of the tour, you will be responsible for the full amount. ・We understand that there may be unavoidable circumstances, so please contact us first. [Regarding Tour Cancellation and Course Changes] ・In the event of strong winds, lightning, tsunamis, or other events worse than those issued by the Japan Meteorological Agency. ・When the guide determines that it is dangerous. ・If the guide determines that the course can be changed and the tour can proceed, the same price will be charged. *Please note that the weather forecast does not always match the forecast, and sudden weather changes can occur. Please note that in rare cases, the tour may be cancelled after the tour has started or just before departure. In such cases, no fees will be charged.