Have more time to do the things you want with AIRPORTELs Luggage Delivery! Get your luggage sent between the airport and your hotel for a stress-free and seamless trip to Bangkok.
Please provide the drop-off date, origin, destination, preferred drop-off and pick-up times in the order “Note” when placing your order
All luggage must be separated and not bundled or attached to any other items, such as plastic bags, travel pillows, or small bags
Customers are required to hand over their luggage to the driver at the lobby or entrance of the building
AIRPORTELs staff will contact and confirm with the property's front desk or person-in-charge of the customer's luggage until AIRPORTELs collects them. AIRPORTELs courier, driver, or staff will collect luggage from the property within 3 hours AFTER the appointed drop-off time
Customers must pick up their luggage within 24 hours of the drop-off time. If the luggage is left for more than 24 hours, an additional surcharge will be applied and must be paid directly to the AIRPORTELs staff
AIRPORTELs DOES NOT accept partial retrieval requests during storage
AIRPORTELs has the right to deny bookings or apply additional charges if the customer's use does not match the booking details or if the booking is outside the service conditions
If you require further support, please contact AIRPORTELs Customer Support via email at center@airportels.asia, available 24 hours a day
Central World has 2 branches so you must put the "note" which branch you select (First branch: Central World 1st floor, Hug Thai Zone, next to Cha Tar Mue Exit D // Second branch: 1st Floor, Groove zone, close to Superrich)