Please arrive at the designated location 20 minute(s) before the scheduled departure time, as the tour will depart on time
If the schedule is affected by traffic jams, facility maintenance or public holidays, the itinerary or attraction time will be adjusted, please be informed.
As the bus may be delayed due to traffic congestion and weather conditions, passengers who plan to transfer to other means of transportation after their journey are advised to allow sufficient time.
When stopping at each visiting location, please be sure to abide by the prescribed visiting times and departure times. If a passenger is late, the bus will still leave on time and will not wait for late passengers.
If you use a wheelchair to participate, you must be accompanied by a companion.
Child fares are applicable to tourists who are primary school students or above and under junior high school students. Children under preschool age who do not require a seat may attend for free, but if a seat is required, please purchase a child ticket.
Please arrive at the regular sightseeing bus window at JR Sapporo Station West Central Hall North Exit at least 20 minutes before departure to redeem your ticket. After collecting your ticket, please wait on the same floor until the train departs. Staff will guide you to the platform 5 minutes before departure.
Please take your rubbish away and do not leave it on the bus.
Please wear comfortable clothing and shoes on the day of the event.
The boardwalk at Shinsen Marsh becomes very slippery when it rains or snows, so please be careful when using it. It is quite cold from late September to October, so it is recommended to wear warm clothes.
A sightseeing tour guide will accompany you on this trip. This tour does not provide foreign language services, but each tour guide has a PockeTalk translator that can support foreign languages.
When leaving the bus at the destination you are visiting, be sure to take the bus ticket stub with you. The emergency contact number is written on the ticket stub.
After the order is confirmed, but the ticket has not yet been redeemed: If the order is canceled two days before the participation date, JPY 100 per person will be charged. If canceled beyond the above time, 100% of the total order amount will be charged as a cancellation fee.