・To avoid delays to your trip, please arrive at the designated location 5 minutes early. Please note that we will not wait for you if you are late.
・Taiwan has a lot of rain throughout the year, and rain can fall suddenly especially from December to February. We recommend that you bring a folding umbrella when joining the tour.
・If there are delays due to traffic conditions, weather, or other unavoidable circumstances, we may have to cancel visits to some spots. In that case, please contact customer service. We will process a partial refund in accordance with our policy.
・In the event of bad weather such as a typhoon or snowstorm, we will notify you by email one day before departure (20:30 local time) whether the trip will be canceled or not.
・If your flight is cancelled due to a typhoon, there will be no cancellation fee if you submit a certificate of cancellation due to a typhoon to us in advance.