Regardless of car model, the daily driving mileage is limited to 400 kilometers. Gasoline vehicles will be charged an additional RMB 3 cumulative charge per kilometer, diesel vehicles will be charged an additional RMB 5 cumulative charge per kilometer, and electric vehicles will be charged an additional RMB 20 cumulative charge per kilometer.
The daily rental fee is calculated on a 24-hour basis. For overdue rentals, the following rates will apply. Therefore, if you wish to extend your rental period, please notify us before the agreed return time (we reserve the right to decide whether to extend the rental period):
A. For overdue rentals exceeding 1 hour, the fee will be calculated at 1/10 of the original daily rental price per hour. Overdue rentals exceeding half an hour will be counted as one hour.
B. For overdue rentals of 6 hours or more, the fee will be calculated at the full daily rental rate.
Official Original Prices
◎ TOYOTA YARIS/TOYOTA VIOS/NISSAN TIIDA NT$2,700
◎ TOYOTA RAV4 NT$4,200
◎ HYUNDAI CUSTIN 7-seater NT$6,500
◎ HYUNDAI STARIA GLD 9-seater NT$6,000
*Special Note: For optional insurance, since insurance is calculated on a daily basis, if you return the vehicle late, you will need to purchase and pay for one day's insurance. Please be aware of this!
When returning the vehicle, the fuel level must be the same as when you picked it up. Any excess fuel will not be refunded. If the fuel level is lower than when you picked up the vehicle, in addition to paying the difference in fuel price, a service fee of NT$300 will be charged. Fuel difference calculation: number of fuel gauges short (converted to liters) x announced fuel price.
If the lessee fails to pay up on his own, when we receive the registered mail or reminder notice, we will transfer the liability to the then lessee in accordance with the contract.
If the vehicle is returned damaged or has soiled, has residual odors, or has animal hair residue, a cleaning fee of 3,000 yuan will be charged. For any other internal or external damage to the vehicle, the owner may also claim compensation from the seller.
The lessee must be the same person as the actual driver. The lessee must be the one who signs the car rental contract and picks up the car. The lessee shall be responsible for any parking fees, traffic fines and traffic violations incurred during the rental period or in the event of an accident involving the vehicle.
ROC citizens must be at least 20 years old and must pay by credit card (with a validity period of more than 6 months). Debit/credit cards are not accepted. A credit card (Visa/MasterCard) must be presented for pre-authorization upon vehicle pickup. Taiwanese passengers must present their ID card and their Taiwanese driver's license.
Please make sure to keep your contact number open when making an appointment for airport pick-up. If the customer service fails to contact you to complete the airport pick-up reservation or contact you for airport pick-up, it will be deemed to have given up the service.
In case of an emergency requiring roadside assistance, please call our customer service hotline 0800-089-666 or contact the rental store during business hours for assistance. After business hours, please call 0800-050-119 or 0800-020-345, provide the vehicle number for verification and assistance.
In case of emergency, please call 110 to report to the police. Immediately notify Chih Hang Car Rental during branch opening hours (0800-089-666 or at the pick-up location). Zhihang will have a dedicated person to serve you immediately and, depending on the situation, dispatch personnel to the scene or handle insurance claims and other complicated matters on your behalf based on the police report. To ensure your rights, please do not settle privately, otherwise you will not be entitled to the rental agreement or insurance claim protection. Please drive and park the rented vehicle carefully. If the rented vehicle requires repairs, the original manufacturer's shop will be the only authorized repair shop to maintain the vehicle's safety.