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Product #158173
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Get up to Up to 25% Off High Speed ​​Rail tickets | Hsinchu | 48-hour Heyun car rental + round-trip High Speed ​​Rail tickets | High Speed ​​Rail Holidays


Booking confirmation: within 8 days before the departure
Free cancellation 9 day(s) prior to experience date
Please present your QR code on-site

  • Book your high-speed rail vacation on KKday now, "Taiwan car rental + high-speed rail round-trip ticket"Up to 25% Off, and get all your transportation in Taiwan done at once, which is more affordable than purchasing them separately!
  • Market exclusive! Guaranteed car availability within 14 days! Free cancellation up to 9 days before the event! You can also choose to extend your trip by high-speed rail.
  • High-speed rail T-EX APP and the four major convenience stores can easily pick up high-speed rail tickets 24 hours a day, saving time and effort and having fun!
  • For more credit card offers and exclusive discounts, please visit the event website , accumulate high-speed rail TGo membership at the same time, and enjoy exclusive KKday Points rewards!
  • Heyun Car Rental thoroughly cleans its vehicles and disinfects them with alcohol, so please feel free to use them.
  • Reserve vehicles in advance to ensure that you don’t show up empty-handed!
[5% App discount] Code: APP5OFF , HK: APP15HK

Product Info

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

【High-speed rail holiday introduction】

- Heyun Car Rental -

  • With a strong focus on customer satisfaction, Heyun has continuously strived to build a comprehensive rental service system, becoming the largest and most comprehensive car rental company in China. Our services include long-term corporate rentals, short-term business and tourism rentals, and professional driver-driven pick-up and drop-off services.



- Car rental information -

  • Pickup time:
    The rental period starts from the time your purchased high-speed rail ticket arrives at your destination high-speed rail station. Please pick up the vehicle upon arrival at the station.
    ► When booking your high-speed rail tickets, please note your arrival and return times. Pickup and return procedures are limited to the Heyun Car Rental counter's business hours. If you exceed business hours, please return it the next day. Overtime fees will be charged after the rental period expires. (For overtime charges, please see the notes.)
  • Pickup location: Heyun Car Rental Counter inside Hsinchu High Speed ​​Rail Station Business hours: 07:30am~21:30pm
    Customer Service Hotline: 03-610-5599
  • Notes:
    1. If you are unable to present legal documents or your vehicle is suspended, we will not be able to provide you with the vehicle and any fees paid will not be refunded.
    2. Driver's license type: Republic of China ID card + driver's license, foreign passport + international driver's license (non-reciprocal driver's license countries cannot rent a car).
    3. Age: Must be 18 years or older.
    4. Not applicable during Lunar New Year’s Eve and Spring Festival (as per Heyun’s announcement).
    5. Other fees, including rental equipment, safety service, overtime, vehicle damage, mileage fees, etc., will be charged to the guest on-site according to current standard procedures.
    6. If any violation tickets or parking fees are incurred during the rental period, the renter must bear the cost.
    7. When booking your high-speed rail tickets, please note your arrival and return times. Pickup and return procedures must be completed during the business hours of the Heyun Car Rental counter. If you return your car after hours, please return it the next day. Overtime charges will be incurred after the rental period expires. (For overtime charges, please see point 5 of the Precautions.)
    8. For other detailed regulations, please refer to the official announcement of Heyun Car Rental.
    9. If a specific consumer's comprehensive member rating is insufficient or they have a history of improper vehicle usage, we may refuse to provide the relevant service.

【Standard Model】

  • Car rental: Standard car for 48 hours
  • This project uses standard vehicle models (Vios or Yaris) and does not specify the vehicle model.
  • We offer 24/36/48 hour service for all vehicle series upgrades. The price difference will be collected from the customer when the vehicle is shipped out.
  • Overtime charges: For standard models (Vios or Yaris), each hour of overtime is charged at $160 on weekdays and $170 on weekends. For upgraded models, charges are calculated based on special leave. Overtime of 6 hours or more will be charged at the same rate as the daily rental fee, which is 30% Off% off the model's list price on weekdays and 20% Off on weekends.
  • Definition of common holidays: Weekdays (Monday to Thursday), holidays (Friday to Sunday, national holidays and the day before), including Teachers' Day (September 26 to September 29), Mid-Autumn Festival (October 3 to October 6), National Day (October 9 to October 12), Liberation Day (October 23 to October 26), Constitution Day (December 25), and New Year's Day (December 31, 2025 to January 1, 2026).



Taiwan High Speed ​​Rail

  1. Take the Taiwan High Speed ​​Rail for quick trips between Taipei and other major cities in Taiwan! During your precious trip, you want to squeeze in the most time to explore the city. Book your High Speed ​​Rail vacation now to reserve your seat directly, saving you money compared to buying tickets in person!
  2. Explore the beauty of cities in western Taiwan. From north to south, the longest drive takes 90 minutes to reach the southernmost tip of Taiwan to experience the passionate beauty of the city.
  3. This product is applicable to the accumulation of high-speed rail TGo membership points. Join as a member now to enjoy more discounts!



- High-speed rail ticket types -

  • Adult: Passengers aged 12 and above should purchase this ticket.
  • Senior Citizen Ticket: Citizens aged 65 or above (as of the date of travel) who hold a National ID card or other government-issued identification document that includes a photo, ID number, and date of birth.
  • Compassion Ticket: Citizens holding a pink disability certificate. (The "Domestic Public Transportation" column on the back of the disability certificate must be marked "Domestic Public Transportation" to provide a one-person Companion Ticket discount.)
  • Child Tickets: Children under the age of twelve may purchase child tickets. However, children under the age of twelve who are taller than 150 cm must present proof of identity.
  • Free Child Tickets: Children under 115 cm in height, or children over 115 cm in height but under six years old upon presentation of documentation confirming they are not occupying a seat, are free of charge. (Those occupying a seat must purchase a child ticket.) Free children must be accompanied by an adult, and each passenger is limited to two free children.



- Frequently Asked Questions -

Please refer to the "FAQ" at the bottom of the event website

Heyun Car Rental

Yaris (picture provided by Heyun Car Rental)

Vios (picture provided by Heyun Car Rental)

Marcus

Tinker Bell Ski Resort

Neiwan Old Street

Mountain people

Leofoo Village

Purchase Notice

  • High-speed rail seats are assigned by the system, and the continuity of seats, designated seats and carriages cannot be guaranteed.
  • High-speed rail reservations are open 29 days before the departure date. Orders can be placed before the 29th, but high-speed rail seats are not guaranteed.
  • Because high-speed rail tickets can only be booked within 29 days (including the day of travel), if the 29th day falls on a Friday or Saturday, you can flexibly book tickets up to Sunday. If your scheduled travel date exceeds the available reservation date, you will be After the ticket booking is opened, the order processing staff will give priority to booking the train you need, but it is still subject to the order processing staff's reply on the train that actually obtains the seat.
  • For other matters not covered, please read the notes.
  • For the relevant responsibilities that customers must bear, please refer to the bus rental contract on the official website of Geshang Car Rental.
  • Placing a package order does not mean that the reservation has been completed. A voucher must be issued after confirmation by the order processing staff to indicate that the order is successful. If you have any doubts, please do not place the order.

Reminders

  • [High-speed rail reservation code & ticket collection identification code] will be provided on the order voucher 7 days before the departure date. Passengers who use high-speed rail electronic tickets or ticket collection at supermarkets should collect their tickets within the time; passengers who choose physical paper tickets, tickets It will be mailed to the designated address 7 days before the departure date! For more ticket collection information and FAQs, please refer to the link (https://tinyurl.com/2dnv2a7u)

  • This project uses standard series car models and does not specify car models. If you want to upgrade to other car models, please contact the travel agency for relevant fare increase instructions and pay on site when picking up the car. (For other car models, please check the official website of the car rental operator).

  • If you are unable to present legal documents when picking up the car, you will not be able to provide the vehicle, and any fees paid will not be refunded.

  • Types of driver's license: Republic of China ID card + driver's license, foreign passport + international driver's license (car rental is not allowed in countries where driver's license reciprocity is not available).

  • Overtime fee: must be paid on site. The 12-hour plan can only be rented and returned during the business hours of the day. Unused hours cannot be redeemed or retained. If the vehicle is not returned on the same day, the actual return time will be used. Calculate overtime fees; for the 24/36/48-hour plan, if the overtime exceeds 6 hours (inclusive), an additional fee will be calculated based on one day's rental. The overtime pricing method for each plan is mainly based on the information announced by the car rental company.

  • Definition of weekdays: weekdays (Monday to Thursday), holidays (Friday to Sunday, national holidays and the day before).

  • Fuel extraction mileage is charged, and each vehicle is equipped with a fuel card. Before leaving the vehicle, both the store staff and the customer confirm the vehicle's mileage and record it in the rental contract. When returning the car, the mileage fee will be charged according to the agreement after both parties check the return mileage again. For the calculation method of the mileage fee, please refer to the instructions on the official website of the car rental company.

  • This project is not applicable to the rent-and-return service.

  • This project does not include the rental of additional accessories (such as child safety seats, booster pads, navigation equipment, driving recorders) and additional services (safety and exemption services). If customers have any needs for additional accessories or services, please contact the travel agency when ordering the product. Make a request and complete the reservation, and pay by credit card when picking up the car.

  • Any violation tickets or parking fees incurred during the rental period must be borne by the lessee.

  • For the relevant responsibilities that customers must bear, please refer to the bus rental contract on the official website of the car rental operator.

  • For other relevant detailed regulations, please refer to the announcement on the official car rental website.

  • Before ordering this product, please be sure to read the ordering instructions and related agreements of the product carefully. If the orderer is not the passenger himself, the orderer will be in the position of an agent, which means he is obliged to fully inform the passenger of his/her itinerary. The ordering instructions and restrictions are legally binding on the traveler after clicking to agree. We will not accept any subsequent defense by the traveler on the grounds of ignorance or lack of understanding.

  • Those who purchase the "Love Ticket/Respect for the Elderly Ticket" must bring valid documents in and out of the station on the day of departure to facilitate inspection by the high-speed rail station staff. If you do not bring the certificate or have any differences after inspection by the high-speed rail, the high-speed rail has the right to reject your ticket. To ride, you need to purchase another high-speed rail ticket before you can ride. The original high-speed rail holiday ticket cannot be refunded or refunded.

  • When booking high-speed rail tickets, please pay attention to the arrival and return times. The pick-up and return procedures must be completed within the business hours of the car rental counter on the grid. If it exceeds the business hours, please return it the next day, and the overtime will be calculated from the end of the rental period. cost.

  • Nangang, Taipei, and Banqiao. The above three stations are not applicable to any two stations as the departure station and arrival station (for example: if the destination station is Taipei Station, the departure station is not applicable to Nangang and Banqiao stations).

  • The price includes a full round-trip ticket for a corresponding seat in a high-speed rail standard carriage; the date of travel must be the same as the hotel check-in or the departure date of the itinerary. A single order can only enter and exit the departure station and destination station at the same point, and take the same train. If the itinerary needs to be postponed, passengers are asked to provide the hotel's return transfer service. The item is a return ticket and no one-way refund is allowed.

  • The high-speed rail tickets for this project are discounted fares, can only be used on the same day, and are anonymous. If lost, they will not be reissued, so please keep them properly. All documents that have been altered, defaced, or photocopied will be invalid.

  • For pre-orders departing after the 29th, please fill in the 2 to 3 high-speed rail trains you want to take on the outbound and return trips in the "Order Notes". The actual trains obtained will be subject to the customer service staff's reply.

  • For details of each product, payment methods, payment terms and passenger rights, please contact KKday customer service. For other details such as departure points, carriage categories, discount status, number of passengers, prices and related regulations, please contact KKday customer service directly.

  • Photos are for reference only, the actual situation will be determined on site. The sources of some of the scenic spots pictures on this website are provided by Mo Ke Publishing Co., Ltd. They may not be reproduced or copied in any form without permission.

  • Taiwan High Speed Rail Corporation reserves the right to cancel, terminate, modify or suspend this project. Any changes to this project and each product (including but not limited to adjustments to price, content, etc.) will be announced on the official website of High Speed Rail Holidays and KKday without prior notice.

Car Rental Location

Available for Vehicle Pickup & Return

Heyun Car Rental Counter in Hsinchu Station of the High Speed Rail

Address Info: No. 6, Gaotie 7th Road, Zhubei City, Hsinchu County

How to Get There
No. 6, Gaotie 7th Road, Zhubei City, Hsinchu County

Service Hours

Monday 07:30 - 21:30

Tuesday 07:30 - 21:30

Wednesday 07:30 - 21:30

Thursday 07:30 - 21:30

Friday 07:30 - 21:30

Saturday 07:30 - 21:30

Sunday 07:30 - 21:30


Service Contact Number
03 610-5599

How to Use

- How to use high-speed rail during holidays -

  • Taiwan High Speed ​​Rail
  1. Please use a physical ticket or mobile electronic ticket to enter the high-speed rail station.
  2. High-speed rail reservations are only open for dates within 29 days of the boarding date. If your boarding date is not within 29 days, your seat will be reserved and shipped after the opening day.
  3. Each passenger in the same order can only get on/off at the same station, and cannot get on/off at different stations.
  4. High-speed rail holiday tickets are special tickets, and there are regulations for the departure and destination stations of the ticket. For example: choose Taipei Station to depart, stay in a Kaohsiung hotel, the outbound ticket is from Taipei to Zuoying, and the return ticket is from Zuoying to Taipei. No refunds will be given if you get off the bus midway. When passing the station, you need to make up the difference according to the official high-speed rail fare.
  5. If you miss the original train, you can take a free seat on other trains on the same day.
  • Hsinchu|Heyun Car Rental 48 hours

1. Please present this voucher on site.

-Things to note when canceling high-speed rail holidays-

  1. High-speed rail holiday ticket regulations prohibit any one-way refund.
  2. Refunds must be handled with the assistance of KKday. Ticket purchase windows at various high-speed rail stations are unable to handle refunds and exchanges.
  3. Note: According to the regulations on high-speed rail holiday tickets, if multiple people book the same order at the same time and need to refund or exchange tickets, they must handle the refund and exchange together. The refund and exchange operations cannot be handled individually, and the refund and exchange fees for all people will be charged. We apologize for the inconvenience caused.

- High Speed ​​Rail Holiday Cancellation Policy -

  1. If you need to cancel your order, please contact KKday customer service staff first.
  2. Due to administrative working hours, the cancellation policy will be based on the text description below on KKday. Order cancellation applications will only be accepted between 08:30 and 16:00 every day. If the application is submitted after the time, it will be deemed to be postponed for one day.
  3. If a high-speed rail ticket has been issued, an additional cancellation fee of NTD20/ticket will be charged (round-trip tickets count as 2 tickets)
  4. Departure date (not included), more than eight days, free cancellation
  5. If you notify us of changes or cancellations within seven to four days before the departure date (not included), a cancellation fee of 30% of the total cost will be charged.
  6. If you notify us of changes or cancellations within three days before the departure date (not included), a cancellation fee of 70% of the total cost will be charged.
  7. If you notify us of changes or cancellations on the day of departure, a cancellation fee of 100% of the total cost will be charged.
  8. (For example: Departing on 12/8, if you change or cancel the order before 11/30, the cancellation will be free of charge; if you change or cancel the order on 12/1~4, a 30% handling fee will be charged; if you change or cancel the order on 12/5~7 If you cancel the order, a 70% handling fee will be charged)

How to Use Your Voucher

  • Please present your QR code on-site
Please present this electronic voucher on site; please use a physical ticket or mobile phone electronic ticket to enter the high-speed rail station.

Voucher Redemption Period

  • The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration
  • Supplement: For detailed deadlines, please refer to "How to use"

Cancellation Policy

  • Cancellations 9 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
  • Cancellation is not allowed between 0–8 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
NOTE
  • Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.

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