In the following cases, we may cancel the departure or change the time, route, etc. ① When there is a risk that weather or sea conditions may pose a danger to the navigation of the ship, or when there is danger in leaving or berthing the ship due to emergency evacuation. ② In the event of a natural disaster, fire, marine accident, breakdown of the vessel used, or other unavoidable circumstances.・When there is an order or request from a government office. ③ In the event that an emergency epidemic occurs among the passengers on board. In the above cases, we will refund your reservation fee or transfer it to a different day. In addition, if the departure is canceled due to weather such as an approaching typhoon, we will contact you by the day before boarding. (Depending on the situation, we may contact you two days before boarding or on the day of boarding.)
On the day of boarding, please arrive at the boarding area at least 15 minutes before departure time.
Please note that if you are not on time for the departure time, you will not be able to board the ship. Please note that in this case, refunds will not be possible.
Departure time and boarding location vary depending on the boarding date. Please be careful not to make any mistakes. The contact phone number listed on the website is different from the boarding location, so please be careful when searching on your car navigation system, smartphone, etc.
There is no parking lot at the boarding area. If you are coming by car, please use the nearby coin parking.