| Data Usage Specifications | Unlimited data, 500MB, 1GB, 2GB, 3GB |
| Transmission Specifications | 5G/4G |
| Signal Coverage Area | Japan |
| Mobile Carrier | Softbank |
| Supported Sizes | eSIM |
| Hotspot Sharing | Unavailable |
| Supported Frequencies(4G) | B1(2100 MHz) |
| Top-Up Availability | Top-up unavailable |
| Excludes | Voice calls, Texts |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot,flat |
| Network Type | Local |
Before installing eSIM, please make sure to connect to WiFi or mobile network to scan the QR Code or enter it manually to add the action plan. (After the iPhone is updated to iOS 17, you can directly click "Open Photos" to scan the picture QRCode in the phone to install it)
Please install according to the instructions. Do not jump out of the screen during the process to avoid misjudgment by the phone and causing the eSIM plan to be deleted.
A QRcode can only be scanned once with one mobile phone and cannot be replaced after binding.
If an error message is displayed after scanning, it does not mean that esim is invalid. Please restart your phone and go to the mobile service page to check whether esim has been bound to your phone, or contact customer service for assistance. Do not scan other QRCodes without authorization to cause repeated binding and cause esim to become invalid.
The eSIM can be reserved for up to 180 days before scanning. Once scanned, it must be activated within 30 days; if not activated within this period, it will automatically expire and cannot be refunded or extended.
For iPhone, please delete the description file (check steps: Settings -> General -> Device Management, scroll to the bottom, if there is no description file, it means it is normal) to avoid being unable to use it smoothly.
If the eSIM plan is not fully used or the plan is deleted without the judgment of customer service staff, reissue and refund will not be possible.
The day you scan the QRCode is considered the first day of use. It is recommended to scan the code and install it before taking off or after arriving at the destination to avoid activating it in advance and affecting your use rights. After 0:00 midnight Taiwan time (GMT+8), it is a day, not 24 Hourly time.
The quality of telecommunications networks in different countries varies, and the base station construction is not as dense as in Taiwan. The region and telecommunications construction of each country are different. Refunds cannot be requested due to signal conditions in a few areas. If you encounter poor signal, you can manually switch telecom providers. Telecommunications provider switching method: Network selection/Telecom provider>Automatic shutdown>After searching, there will be different telecom providers to choose from.
If it cannot be used when you arrive at your destination, please contact line customer service. After-sales service cannot be handled after returning to your country.
Some mobile phones need to set up APN (APN: plus.4g Name: plus User name: plus Password: 4g)
Android phones need to have their APN configured to use this feature.
Name: jp
APN: plus.4g
Username: plus
Password: 4g
Identity authentication type: chap
APN types: default, ia, mms, supl, hipri
After setting up, save the APN and select it.
Use period
Yes, the Japan SoftBank 5G eSIM provides unlimited high-speed data. It operates on Japan's native SoftBank 5G network, ensuring continuous connectivity for all your travel needs, including navigation, communication, and streaming, without worrying about data caps during your stay.
To use the Japan SoftBank 5G eSIM, your device must be eSIM compatible and unlocked. For iOS users, one-click installation is supported with the latest version of the iOS App and iOS 17.4 or above. Please verify your phone model's eSIM compatibility before purchase.
The Japan SoftBank 5G eSIM utilizes SoftBank's native Japanese network, known for its extensive 4G/5G coverage and reliable quality across major cities and many rural areas in Japan. This ensures a stable and fast internet experience for travelers throughout their journey.
The Japan SoftBank 5G eSIM enhances the tourist experience by offering unlimited high-speed data on a native network, supporting applications like ChatGPT. Its no-SIM-swap feature and iOS one-click installation provide hassle-free activation, allowing travelers to stay connected immediately upon arrival without physical SIM card changes.
The Japan SoftBank 5G eSIM ensures a stable and fast connection by operating on Japan's native SoftBank 5G network. This direct network access typically provides superior speeds and reliability compared to solutions relying on roaming agreements or virtual networks, offering a consistent high-speed internet experience.
For iOS users (iOS 17.4 or above) with the latest KKday App version, the Japan SoftBank 5G eSIM can be installed with one click. This eliminates manual configuration steps, allowing for quick and seamless activation directly from your device, providing instant connectivity without physical SIM card handling.
'Native Japanese network' means the eSIM directly connects to SoftBank's local network infrastructure in Japan, rather than relying on roaming partners. This provides optimal 5G performance, better coverage, and more reliable speeds, ensuring a high-quality internet experience equivalent to that of a local user.
Yes, the Japan SoftBank 5G eSIM is explicitly designed to support AI applications like ChatGPT. With unlimited high-speed data on the robust SoftBank 5G network, users can confidently access and utilize AI tools for translations, information, and travel planning throughout their trip in Japan.