Available all year round New Chitose Airport (CTS) - Sapporo surrounding cities / Airport transfer reservation (Hokkaido)
② Depending on the number of people, we can flexibly accommodate Alphard and Hiace Grand Cabins. Up to 9 people can ride.
③ Japanese, Chinese and English are available.
④ There will be a 10% increase in consumption tax and a 25% increase in early and late night rates (10pm - 8am).
⑤ Child seats are available for free rental.
⑥ There is a 90-minute free waiting time at the airport. Parking fee "700" and highway tolls are to be paid by the customer. *Highway tolls vary depending on the destination.
-If you agree to receive the travel terms and conditions electronically, please apply. If you would like to receive the travel terms and conditions in paper form, please contact us at [email protected]. For product inquiries, please contact us via [Contact the store].
Private & Shared Cars
| Shared transfer type | Airport transfer |
| Charter type | One-way pickup |
| Minimum participant requirement | 9 travelers |
| Driver language | English, Mandarin, Japanese |
| Car model | 5-seater, 9-seater |
| Other service | Child seat rental |
Product Info
Purchase Notice
The hotel will wait 15 minutes free of charge. If you are late, there will be an extension fee. It will be 4,000 yen for 30 minutes.
[Late-night charges]
Please note that this is a hire taxi and does not operate late at night.
[Additional charges]
・If you are late for the meeting time The first 30 minutes from the time of dispatch are free. After that, an additional fee of 4,000 yen will be charged for every 30 minutes. If one hour has passed and there is no response, the reservation will be withdrawn or canceled. Additional parking fees will apply.
We do not offer refunds.
*The additional fee must be paid in cash by the driver. If payment is not made, the tour will not depart and will be considered a cancellation.
[About reservations]
Reservations can be made from 180 days to 4 days prior to the date of use.
We will notify you whether or not we can accommodate your reservation within two days of receiving your reservation.
Reservations made on Saturdays, Sundays, and public holidays will be notified on the next business day.
When making a reservation, please register a mobile phone number and email address where you can be contacted during your stay in Japan.
When making a reservation, please enter your destination (such as building name or address).
The rates listed for this service are per car and do not change depending on the number of people using the service.
If you exceed the recommended number of passengers or the recommended number of luggage (1 piece: 24 inches), we may refuse to allow you to use the service.
Airport shuttle taxi service is available in Japanese, Chinese or English.
If you have language difficulties, our customer service will be happy to assist you.
[About cancellations]
Free cancellation up to 4 days before your trip.
Up to 3 days before the trip, the fare will be 30%.
Up to two days before the trip, the fare will be 50%.
Cancellations made within 24 hours of your trip will be subject to a 100% cancellation fee.
Includes/Excludes
Reminders
<Getting on board from the airport> After passing through customs, please proceed from the arrival exit to the shuttle taxi meeting point. A vehicle will be dispatched one hour after your flight arrives, and a placard with your name on it will be displayed or presented at the meeting point.
<Getting a ride from a hotel or other facility other than the airport> When dispatching a vehicle, the vehicle will be dispatched to the entrance of the building at the service usage time specified by the customer and a placard with the customer's name will be displayed.
<Common Notes> When using the service, please be sure to bring the arrangement completion email that we notified you with. Please call the contact number provided to reconfirm the delivery time. If you do not contact us and are unable to use this service, we will not be able to provide a refund or change the schedule. If you are late for the service due to personal reasons, or if your arrival is delayed due to reasons beyond the driver's control such as road congestion, you will be required to pay an extension fee. At that time, the driver will present you with a fare statement, so please pay in cash.
How to Redeem Your Voucher
How to Use Your Voucher
- Please present the e-voucher on-site
Meeting Point
Location Name: CTS
Cancellation Policy
- Cancellations 4 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- For cancellations made 3 to 3 days prior to selected date, a cancellation fee of 30% will apply
- For cancellations made 2 to 2 days prior to selected date, a cancellation fee of 50% will apply
- Cancellation is not allowed between 0–1 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
FAQ
Chitose refers to a city in Hokkaido. New Chitose Airport (CTS) is the primary international airport serving the Sapporo metropolitan area and Hokkaido, located within Chitose city limits. While related geographically, 'Chitose' is the city, and 'New Chitose Airport' is the specific airport. New Chitose Airport is the main gateway for air travel to the region.
The Sapporo area is primarily served by two major airports: New Chitose Airport (CTS) and Okadama Airport (OKD). New Chitose Airport is Hokkaido's largest international airport, handling the majority of domestic and international flights. Okadama Airport, closer to Sapporo city center, mainly manages regional flights within Hokkaido, connecting to smaller cities on the island.
When choosing an airport for your Sapporo trip, consider your flight origin and destination. New Chitose Airport (CTS) is the hub for international and most major domestic flights, offering extensive public and private transportation to Sapporo. Okadama Airport (OKD) is suitable for regional flights within Hokkaido due to its proximity to the city center, though with more limited public transport options. New Chitose also has more comprehensive facilities and services.
Common transportation options from Sapporo city center to New Chitose Airport (CTS) include the JR Rapid Airport Express train, which offers the fastest direct connection in about 37 minutes from Sapporo Station. Airport Limousine Buses also operate from various points in Sapporo to the airport, with travel times typically ranging from 70-80 minutes. Private airport transfer services offer convenient door-to-door transportation directly from your accommodation.
Private airport transfer services between New Chitose Airport and Sapporo typically offer various vehicle types to accommodate different group sizes. Medium-sized vehicles, such as Alphards, can usually carry up to 5 passengers and around 5 pieces of 24-inch luggage. For larger groups, spacious vehicles like Hiace Grand Cabins are available, accommodating up to 9 passengers and up to 9 pieces of 24-inch luggage. It is best to choose based on your group and luggage needs.
Private airport transfer services from New Chitose Airport (CTS) to Sapporo accommodations provide several conveniences. These include direct door-to-door pickup from the airport or your hotel, often with support in multiple languages like Japanese, Chinese, and English for smoother communication. Additionally, child seats are usually available for free rental upon request, ensuring safety for younger travelers. These services aim to provide a comfortable and hassle-free journey.
For private airport transfers between New Chitose Airport and Sapporo, luggage capacity is determined by the vehicle type. Medium-sized vehicles typically have space for up to 5 pieces of 24-inch luggage. Larger vehicles, such as Hiace Grand Cabins, can generally accommodate up to 9 pieces of 24-inch luggage. It is important to select a vehicle that comfortably fits all passengers and their baggage to ensure a smooth and safe trip.
Yes, private airport transfer services usually include a complimentary waiting time for pickups at New Chitose Airport (CTS). A common allowance is 90 minutes of free waiting time from your flight's scheduled arrival. This provides flexibility for travelers dealing with potential flight delays, immigration procedures, or baggage collection. Please note that parking fees and highway tolls are typically the responsibility of the customer.
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