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Porocle Sapporo City Electric Bike Rental Card (12 hours) - Sapporo, Japan
Sapporo City Porocle Electric 1-Day Bike Rental | Sapporo, Japan
Sapporo City Porocle Electric 1-Day Bike Rental | Sapporo, Japan

Porocle Sapporo City Electric Bike Rental Card (12 hours) - Sapporo, Japan


No cancellation
The e-voucher will be sent to your email inbox. Please exchange it for physical tickets at the designated location

  • You can return the vehicle to a different location than the rental location and easily sightsee in Sapporo!
  • Using the Porocle 12-hour rental card, you can complete all the operations simply by scanning the card – it's quick and easy!
  • You might also discover some unique shops and restaurants where you can't park your car.
[5% App discount] Code: APP5OFF , HK: APP15HK
Instant confirmation

Transport Card & Pass Info

Ticket typeTransport IC card
Ticket formatE-ticket (requires redemption)
Ticket areaHokkaido

Product Info

The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.

Ticket Instructions

  • Porocle Sapporo City Electric Bike Rental Card (12 Hours)

Porocle is a popular shared electric bicycle service in downtown Sapporo. You can freely rent and return bicycles at more than 60 locations without having to return to the original rental point, allowing you to easily explore Sapporo.

With the "porocle 12-hour pass," you can rent and return bicycles an unlimited number of times within 12 hours from the first use. Whether you're heading to Sapporo TV Tower, the Clock Tower, or popular attractions like Hokkaido Shrine and Maruyama Zoo, you can easily move around and enjoy a free and convenient cycling experience.

Five Principles of Safe Use-

  1. Bicycles should, in principle, travel in motor vehicle lanes; riding on sidewalks is only a special case.
    ● You may only walk on the sidewalk when there is a pedestrian crossing sign (for regular bicycles only).
    ● Unless otherwise specified, the following three situations are exceptions: ① Children under 13 years old (including primary school students and below), and seniors over 70 years old ② People with disabilities ③ Unavoidable situations (road construction, heavy traffic, narrow roads, etc.) Bicycles should travel on the left side of the lane.
  2. Keeping bicycles on the left is a basic traffic rule.
    ● Traveling on the right side of the lane increases the relative speed with other vehicles, which is dangerous.
    ● For people who normally drive on the left, driving on the right is equivalent to driving against the flow of traffic. This not only causes trouble for others, but also makes it difficult for car drivers to see bicycles at intersections, posing a danger.
  3. Pedestrians should be given priority on sidewalks.
    ● When driving on a sidewalk, you should give way to pedestrians and slow down on the side closer to the lane.
    ● In areas with pedestrians, please push your bicycle.
  4. Follow safety rules.
    ● In Japanese law, bicycles are also classified as vehicles, specifically light vehicles.
    ● Just like cars, you must obey traffic signals and parking rules.
    ● Especially at intersections, thorough safety checks should be ensured.
    ● The first step in a security check is to make eye contact with drivers and pedestrians to express your intentions.
    ● Giving way to each other with a friendly attitude is the key to safe cycling.
  5. Driving under the influence of alcohol is prohibited.
    ● Just like with cars, drunk driving is subject to severe penalties, potentially including up to 5 years in prison or a fine of up to 1 million yen.
    ● When going out for drinks, choose a smart way to get home, such as walking or using public transportation.
    ● You can increase your personal safety by appropriately communicating your presence to those around you.
    ● Like cars, bicycles must have their lights on at night.
    ● Porocle's lights can automatically sense dim lighting and turn on automatically, so you can use the bicycle with peace of mind.
    ● Unless clearly permitted by road signs or other means, bicycles must not ride side-by-side with other bicycles.
    ● You must not ride a bicycle while using an umbrella, holding an object, or otherwise obstructing your view or making your line of sight unstable.
    ● Do not hold a mobile phone while talking or operate buttons while driving.
    ● Do not ride a bicycle while wearing headphones, earphones, or other devices that prevent you from hearing your surroundings.

-Compensation Details-

  1. The guest himself:
    ① Death and sequelae insurance coverage: 10 million yen ② Daily hospitalization insurance coverage: 5,000 yen ③ Daily hospitalization examination insurance coverage: 2,500 yen
  2. Claims against third parties: The maximum amount is compensation for persons and property (200 million yen per accident).
    Special Treaty:
    ① Litigation-related cost compensation, with a maximum payment limit of 10 million yen per incident within the insurance period. ② Initial-stage cost compensation, with a maximum payment limit of 10 million yen per incident within the insurance period. ③ Compensation for victim's medical expenses, etc., with a maximum payment limit of 500,000 yen per victim.

Experience unparalleled convenience with the Day Pass!

Experience unparalleled convenience with the Day Pass!

Discover over 50 convenient bases in the heart of Sapporo, allowing seamless bike pick-up and drop-off

Discover over 50 convenient bases in the heart of Sapporo, allowing seamless bike pick-up and drop-off

Come and use the Porocle electric self-driving car! Let’s enjoy the scenery along Hokkaido together!

Come and use the Porocle electric self-driving car! Let’s enjoy the scenery along Hokkaido together!

Purchase Notice

  • The Porocle is not a typical bike; it features electric assist
  • A Porocle pass is necessary for each bike
  • Unlike regular rental bikes, Porocles can be returned to a different location from where they were picked up
  • Restricted to individuals over 140cm in height
  • To use a helmet, please visit the Porocle official website, log in, and apply. You can access the English page as well

Includes/Excludes

  • Pass fee
  • Porocle electric bicycle rental fee for 12 hours (same price for adults and children)
  • Insurance (traveler's injury or compensation to third parties)
  • Personal expenses
  • Other expenses not mentioned above

Reminders

  • If multiple people share the pass, ensure it's not confused with the bike during usage

  • You can return the bike to any base within Sapporo City

  • Failure to return the bike within the designated time will result in a search and recovery operation, with all costs borne by the guest

  • Failure to return the bike within the designated time will result in a search and recovery operation, with all costs borne by the guest

  • Failure to return the bike within the designated time will result in a search and recovery operation, with all costs borne by the guest

  • The Sapporo City Government collects illegally parked bikes daily, storing them in a designated location. Additional fees apply for bike retrieval. Users are accountable for return, storage, and usage fees if their bike is collected due to improper parking or causing inconvenience

  • Take care not to lose or damage the pass, as it will require repurchasing

  • Verify proper bike functioning before usage. Users will be charged corresponding fees for parts lost or damaged due to negligence

  • Please check the remaining battery level before use. The battery or bicycle cannot be replaced during use. In the event of a malfunction, you may continue to move, but you will not be able to return the bicycle. Please contact customer service.

  • Users are liable for actual costs in the event of bike loss, theft, or misplacement due to their fault

  • The pass is valid for 12 hours after first use. Please be sure to return it within the specified time.

Redemption Location

Available for Redemption

1F of Sapporo TV Tower (Sapporo Tourist Information Center)

Address Info: 〒060-0042 0042 Unnamed Road, 1-chome, Odori-nishi, Chuo-ku, Sapporo, Hokkaido 060, Chuo-ku, Sapporo-shi, Hokkaido

Service Hours

Monday 09:30 - 18:30

Tuesday 09:30 - 18:30

Wednesday 09:30 - 18:30

Thursday 09:30 - 18:30

Friday 09:30 - 18:30

Saturday 09:30 - 18:30

Sunday 09:30 - 18:30


How to Use

Upon confirmation of your booking, kindly make your way to the Tourist Information Center located on the 1st floor of the Sapporo TV Tower. It is recommended to arrive in advance. There, you will need to complete the application form and proceed to pick up your bike.

How to Use Your Voucher

  • The e-voucher will be sent to your email inbox. Please exchange it for physical tickets at the designated location
You can pick up your ticket at the Visitor Information Center on the first floor of Sapporo TV Tower after filling out an application form.

Validity Period

  • The voucher must be used on the selected date and within operating hours; Invalid after expiration

Cancellation Policy

  • Once the order has been completed, it cannot be canceled, modified, or refunded
NOTE
  • Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.

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