| Data Usage Specifications | Unlimited data, 500MB, 1GB, 2GB, 3GB, 5GB, 10GB, 20GB, 30GB |
| Transmission Specifications | 5G/4G |
| Signal Coverage Area | Japan, South Korea |
| Mobile Carrier | Japan: KDDI / SoftBank | Korea: LG U+ / SKT |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1(2100 MHz) |
| Top-Up Availability | Top-up unavailable |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot |
| Network Type | Roaming |
Connectivity is unavailable while the cruise is sailing on international waters. Once the ship docks, enable “Data Roaming” on your phone and wait 1–3 minutes—the system will automatically search for and connect to local networks in Japan or Korea.
When scanning the QR code to install, please print your voucher before departure or have another device ready to display the voucher.
If you need to manually add eSIM, please refer to the eSIM details in "Pre-departure Reminder", copy and paste <SM-DP_Address> and <Activation Code> in the box, there is no need to enter the <Confirmation Code>
Please enable “Data Roaming” and “Automatic Network Selection” for your eSIM, ensure that VPN is turned off and any old profiles are removed (Settings > General > VPN & Device Management). Wait 1–3 minutes for the network to connect automatically.
Calculation method of days: 24-hour system (user purchases a 3-day eSIM and installs it at 10:00 am, 9/1. The eSIM will be terminated at 9:59 am, 9/4)
This eSIM must be activated within 90 days after purchase. It is recommended to activate it as soon as possible after arriving at the destination
Check eSIM Data & Installation Status: Enter your order number starting with 26KK at: https://search.t-sim.hk/dataplan/order
Some apps (e.g., mobile payments, online banking, streaming services, short-video apps, or AI applications) may impose regional IP or security restrictions. These limitations are app-side mechanisms and are not network connectivity issues. It is recommended to check your frequently used apps’ roaming support before travel to ensure smooth usage.
During roaming, internet speed may fluctuate due to location, terrain, building obstructions, number of users, or weather conditions. This is normal. If you experience slow speeds, try moving to a different location, toggling airplane mode to reconnect, or contact online customer service for assistance.
Hotspot tethering is supported; however, continuous sharing may impact your connection quality and speed. For the best experience, we recommend a dedicated eSIM for each device. Additionally, if you plan to watch long videos or perform heavy downloads/uploads in a short period, we suggest using data moderately or choosing our "Total Data Plan" to ensure a smooth and stable connection.
Yes, this eSIM is specifically designed to provide seamless internet connectivity across both Japan and South Korea. It leverages robust local networks, KDDI in Japan and SKT in South Korea, ensuring reliable data access as you travel between these destinations without needing to switch eSIMs or configurations.
In South Korea, this eSIM operates on the reliable SKT network. This ensures stable and high-speed internet access throughout your travels in the country, supporting activities like navigation, communication, and streaming without interruptions. The SKT network is known for its extensive coverage and performance.
This Japan & South Korea eSIM utilizes the KDDI network, which is recognized for its strong coverage and stability across Japan. Travelers can expect reliable connectivity, whether in urban centers or more remote areas, ensuring smooth data usage for navigation, communication, and staying connected throughout their trip.
Using this eSIM offers several advantages over a physical SIM. It eliminates the need for physical card swapping and SIM tools, as activation is done by scanning a QR code. This provides quick, instant internet access upon arrival, bypassing shipping delays and the hassle of managing small hardware, making your travel more convenient.
This Japan & South Korea eSIM offers flexible data options to suit various travel needs. You can choose between daily data plans, ideal for shorter trips or moderate usage, or unlimited data plans, which provide continuous high-speed connectivity for extended stays or heavy data consumption without worrying about limits.
Activating this Japan & South Korea eSIM is quick and straightforward. After obtaining the eSIM, you will receive a QR code. Simply scan this QR code using your compatible device's camera or through its settings. For iOS users, setup can be done conveniently via the App, connecting you to the internet almost instantly.
Yes, one of the key advantages of this eSIM is its entirely digital installation. You do not need any physical SIM card tools, nor do you have to wait for a physical card to be shipped. The process involves scanning a QR code, allowing for immediate activation and connectivity upon arrival or even before your journey begins.
This eSIM ensures seamless internet for both business and leisure travel by partnering with reliable local networks: KDDI in Japan and SKT in South Korea. This provides stable, high-speed connectivity crucial for remote work, video calls, navigation, social media, and entertainment, allowing you to stay connected and productive on the go.