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Product Info
Purchase Notice
This is a private tour. Only your group will participate.
You can customize it as you like. If you have any requests please let us know in advance.
If you want to change your schedule even on the tour day, your guide is always happy to help you.
You can skip the spot where you don't go (※in this case we do not refund any fees) or change it with another place.
If you add some new spots by your request, please pay the ticket fee on the spot. (Note that you may need to pay extra transportation fee)
Transportation in Naoshima might be bus if the rental bicycle is unreservable during crowded periods.
Reminders
Customer Guidelines:
・This tour utilizes public transportation. Please be aware that seats are not reserved.
・Please ensure you arrive promptly at the designated meeting time.
・Please be aware that weekends, holidays, and event days may experience high levels of congestion.
・The schedule may be subject to sudden changes or shorter visit durations due to reasons such as traffic congestion.
・Refunds will not be provided if you fail to arrive at the meeting location on time (no show).
・In the event of a natural disaster, such as a typhoon, the tour will be canceled, and a full refund will be issued.
・Please personally take responsibility for your valuables.
Note: These guidelines are provided to ensure a safe and enjoyable experience. Thank you for your cooperation.
Cancellation Policy
- Cancellations 11 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- For cancellations made 8 to 10 days prior to selected date, a cancellation fee of 20% will apply
- For cancellations made 2 to 7 days prior to selected date, a cancellation fee of 30% will apply
- For cancellations made 1 to 1 days prior to selected date, a cancellation fee of 40% will apply
- Cancellation is not allowed between 0–0 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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