Child car seats: 2000 yen per unit. Additional seats must be purchased in cash on-site.
If your actual usage time exceeds the scheduled operating time, an additional charge of 8,000 yen per hour will apply for 5-seater and 7-seater vehicles, and 10,000 yen per hour for 10-seater vehicles. Usage time is based on the scheduled boarding and alighting times.
Tolls and parking fees incurred during the pick-up/drop-off service will be reimbursed at actual cost. Please pay the driver in cash on the same day.
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: Heart disease, Acrophobia, Asthma, Epilepsy, Pregnant women
If your trip becomes impossible due to force majeure such as flight cancellations or bad weather (including travel restrictions imposed by the Ministry of Land, Infrastructure, Transport and Tourism), please contact customer service and submit the relevant documents. We will process a full refund.
We cannot accept date changes due to customer reasons after your reservation has been confirmed. Any damages resulting from such changes will be the customer's responsibility. Please contact us if you have any special circumstances.
If you require a child car seat or booster seat, please inform us in advance or contact customer service. Please note that we cannot accept additions on the day of service.
The driver will wait for 30 minutes free of charge from the scheduled pick-up time. If you are late, the time you are late will be deducted from the original private charter car time, and no further time will be added. If the waiting time at the pick-up location (hotel, guesthouse, etc.) exceeds 30 minutes and the driver is unable to contact you, the driver will leave the location and the full fare will be charged. No refunds will be given.
If the rental period is exceeded due to traffic congestion, an additional charge will be incurred regardless of whether it is due to natural causes or traffic regulations.
Passengers prone to motion sickness should bring motion sickness medication or a vomit bag in advance. If you accidentally soil the vehicle, you will be responsible for the cleaning costs.
Please refrain from eating or drinking inside the vehicle while on board. If you must eat, please avoid leaving any food uneaten and take your trash outside the vehicle. In the event that the vehicle is soiled, you will be responsible for the cleaning costs.
If you park in a location where parking is prohibited according to Japanese traffic laws, please cooperate with the driver and park in a suitable location nearby.
Please refrain from eating or drinking inside the vehicle while on board. If you must eat, please avoid leaving any food uneaten and take your trash outside the vehicle. In the event that the vehicle is soiled, you will be responsible for the cleaning costs.