Up to 25% Off on high-speed rail tickets｜2-day trip to Pingtung｜Xiaoliuqiu & motorcycle tour & high-speed rail round-trip tickets｜High-speed rail holidays
- Purchase your high-speed rail holiday through KKday and get your travel itinerary done in one go, saving you money compared to buying them separately. Our online customer service is the most reliable!
- Carefully selected high-speed rail holiday travel options, speeds of 300 kilometers per hour quickly shorten travel time to and from your destination, KKday travel's first choice!
- For details on the high-speed rail holiday limited-time discounts, please visit the event website and book in advance!
Product Info
What You Can Expect
Purchase Notice
- Seats on high-speed trains are automatically assigned by the system. We cannot guarantee seat continuity, nor can we specify seats or carriages. If you require consecutive seats, please indicate this in the remarks column. Actual seating arrangements are subject to the system's assignment results.
- If you need to change your train/bus number, please contact KKday customer service 8 days before departure. Only one change is allowed. No changes will be accepted within 7 days of departure.
- High-speed rail reservations open 29 days before departure. Orders can be placed up to 29 days in advance, but securing a seat cannot be guaranteed.
- Because high-speed rail tickets can only be booked within 29 days (including the day of travel), if the 29th day falls on a Friday or Saturday, you can flexibly book tickets up to Sunday. If your travel date is beyond the booking period, the order processing staff will prioritize booking the train you need after booking opens, but the actual train availability will depend on the reply from the order processing staff.
- Due to differences in region and hotel system attributes, if you have special requirements (such as one large bed/two small beds; crib, etc.), please make your request when the order is placed. We will then make the request to the hotel on your behalf. However, whether or not the request is obtained depends on the availability of rooms at the hotel. We apologize for any inconvenience.
- The definition of a child varies from hotel to hotel, and additional charges may apply on-site, depending on the hotel's policy.
- For children not occupying a bed, the price only includes insurance and administrative processing fees. If a high-speed rail ticket is required, it can be purchased when selecting the number of tickets. Any other additional costs must be borne by the customer on-site.
- Children not occupying a bed: This means that the child does not occupy a bed. If you decide to have 2 children share a bed, please select 1 child + 1 child not occupying a bed; the maximum number of children not occupying a bed is 2 (for any additional restrictions on the number of children, please see the child definition description for each product). Children not occupying a bed do not include hotel meals, facility use and supplies.
- Placing an order for a package does not mean the reservation is complete. A voucher will be issued after the order processing staff confirms the order and indicates that the order has been successfully placed. If you have any doubts, please do not place an order.
Reminders
[High-speed rail booking code & ticket collection identification code] will be provided on the order voucher 7 days before departure. Passengers who use high-speed rail electronic tickets or convenience store tickets should collect their tickets within the time limit; passengers who choose physical paper tickets will have their tickets mailed to the designated address 7 days before departure! For more ticket collection information and FAQs, please refer to the link (https://tinyurl.com/2dnv2a7u)
Before ordering this product, please be sure to read the product ordering instructions and related agreements carefully. If the person making the reservation is not the passenger himself, the person making the reservation will be in the position of an agent, which means he is obliged to fully inform the passenger of the itinerary. The booking instructions and restrictions are legally binding upon the passenger after clicking "Agree". The passenger will not be able to defend himself/herself by claiming that he/she did not know or understand the above.
Those who purchase the "Love Ticket/Respect for the Elderly Ticket" price must bring valid ID when entering and exiting the station on the day of departure for inspection by the high-speed rail station staff. If you are found without ID or there is something unusual when checked by the high-speed rail, the high-speed rail has the right to refuse your boarding and you will need to purchase another high-speed rail ticket before you can board. The original high-speed rail holiday ticket cannot be refunded or refunded.
Nangang, Taipei, Banqiao: The above three stations are not applicable for any two stations as the departure station and the arrival station (for example: the itinerary with Taipei Station as the arrival station is not applicable for Nangang and Banqiao stations to depart).
The price includes one round trip ticket for a reserved seat in a standard high-speed rail carriage; the travel date must be the same as the hotel check-in date or the departure date of the trip, and a single order is limited to entering and exiting the departure and destination stations at the same point, and taking the same train. If the trip needs to be delayed, please arrange the return hotel transfer service by yourself. The special case is a round-trip ticket and no one-way refund is allowed.
This special high-speed rail ticket is a discounted fare, which can only be used on the same day and is not in the name of the passenger. If lost, it will not be reissued. Please keep it properly. Any alteration, defacement to the point of being illegible, or photocopying will be invalid.
If the itinerary includes accommodation, the check-in and check-out times will be subject to the regulations of each hotel. If the itinerary includes accommodation, the advertised price is limited in the number of room types. The actual room types available for sale are subject to sales conditions and cannot be exchanged for other room types.
For pre-orders departing after the 29th, please fill in 2~3 high-speed rail trains you want to take for the outbound and return trips in the "Order Notes". The actual train number you get will be based on the reply from the customer service staff.
For detailed information about each product, payment methods, payment deadlines, passenger rights, etc., please contact KKday customer service directly. For other detailed information such as departure places, carriage types, preferential status, number of people, prices and related regulations, please contact KKday customer service directly.
The photos are for reference only, the actual situation is subject to the site. Some of the pictures of scenic spots on this website are provided by MoKe Publishing Co., Ltd. and may not be reproduced or copied in any form without permission.
Taiwan High Speed Rail Corporation reserves the right to cancel, terminate, modify or suspend this project. Any changes to this project and its products (including but not limited to price adjustment, content, etc.) will be announced on the official website of High Speed Rail Holidays and KKday without further notice.
For itinerary changes, refunds and other related procedures for high-speed rail tickets in this project, please contact KKday customer service. If you need to cancel an order, please contact KKday customer service.
How to Use
- How to use the high-speed rail during holidays -
- Taiwan High Speed Rail
- Please use your physical ticket or mobile phone electronic ticket to enter the high-speed rail station
- High-speed rail reservations are only available within 29 days of your travel date. If your travel date is not within 29 days, your reservation will be made and sent after the opening date.
- Each passenger in the same order is limited to boarding/disembarking at the same station and cannot board/disembark at different stations.
- High-Speed Rail holiday tickets are special, with specific departure and arrival stations. For example, if you depart from Taipei Station and stay at a Kaohsiung hotel, your outbound ticket will be from Taipei to Zuoying, and your return ticket will be from Zuoying to Taipei. No refunds will be given for any stops beyond the designated destination, and you will need to pay the difference in the official High-Speed Rail fare.
- The high-speed rail tickets for this special offer are discounted tickets and are only valid for travel on the designated trains on that day.
- Pingtung Xiaoliuqiu: A 2-Day Easy Motorcycle Tour
- Please present this voucher when you check in on site.
- High-speed rail holiday cancellation notice -
- According to the regulations for high-speed rail holiday tickets, no refunds can be made for any single journey.
- All ticket refunds must be handled by KKday. Ticket refunds and exchanges are not available at the ticket windows at any high-speed rail stations.
- Note: According to the regulations for high-speed rail holiday tickets, if multiple people book the same order and need to refund or exchange their tickets, they must process the refund or exchange together. Individual refunds or exchanges are not allowed, and the refund or exchange fee for all guests will be charged. We apologize for any inconvenience caused.
- High-Speed Rail Holiday Cancellation Policy -
- If you need to cancel an order, please contact KKday customer service first.
- Due to administrative time constraints, the cancellation policy will be based on the text below KKday. Order cancellation requests will only be accepted between 08:30 and 16:00 daily. Requests submitted after this time will be considered deferred for one day.
- If you have already issued a high-speed rail ticket, an additional cancellation fee of NTD20 per ticket will be charged (round-trip tickets count as 2 tickets)
- Free cancellation for more than eight days before departure. 7-4 days before departure (excluding the departure date) for changes or cancellations, a 30% cancellation fee will be charged.
- If you notify us of any changes or cancellations within three days before the departure date (excluding the departure date), a cancellation fee of 70% of the total amount will be charged.
- If you notify us of changes or cancellations on the departure date, a cancellation fee of 100% of the total amount will be charged.
- (For example, if you depart on 12/8 and change or cancel your order before 11/30, you will be charged a free cancellation fee. If you change or cancel your order between 12/1 and 4, you will be charged a 30% handling fee. If you change or cancel your order between 12/5 and 7, you will be charged a 70% handling fee.)
How to Use Your Voucher
- Please present the e-voucher on-site
Validity Period
- The voucher must be used on the selected date and within operating hours; Invalid after expiration
- Supplement: For detailed deadlines, please refer to "How to use"
Cancellation Policy
- Cancellations 9 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- Cancellation is not allowed between 0–8 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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