【Travel Conditions】
【Travel Planning/Visiting】
A minimum of 15 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 4 day(s) before the departure date
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
Please confirm the meeting time and location before departure, arrive at the meeting place on time, and proactively find a tour guide or driver to check in. If you are unable to join the group due to personal reasons, it will be deemed that you have voluntarily given up on the booked itinerary, and no refunds will be issued. payment or rescheduling.
Please note that the walking time may be delayed depending on road and weather conditions. Please be sure to evaluate your itinerary before and after departure before making a reservation. If the bus arrives at the destination due to accidents, traffic congestion, weather and other factors, there may be significant delays. If there is any loss to the connecting transportation or other facilities you arranged yourself due to bus delays, it will not be possible to compensate.
Please note that the itinerary may be changed or canceled depending on road and weather conditions. The itinerary sequence, arrival and stay times are for reference only and may be adjusted at any time based on factors such as weather and traffic, restaurant reservations, tourist attraction holidays, local activities and other factors.
The growth of various flowers will be affected by the weather, and the flowering time every year is difficult to predict. If weather factors cause them to wither early or have not yet bloomed, you will still go to the original scenic spot to simply enjoy them. Please understand and forgive!
Bus seats are for one person per person, and it is not possible to reserve seats in advance. Due to legal regulations, passengers must fasten their seat belts when the bus is in operation. Please cooperate. In addition, depending on the registration situation on the day, people of the opposite sex may be arranged to sit next to each other. Please fasten your seat belt while the bus is in motion and do not move around at will. You will not be able to get on or off the bus during the journey.
If the bus is delayed due to breakdown or traffic jam and has to change or cancel the itinerary or activities, passengers are not allowed to object or withdraw with any excuse. If the itinerary is delayed or changed due to factors such as bad weather, strikes or unexpected accidents, passengers No excuses may be made to demand compensation or refund of tour fees.
If the tour is unable to take place due to weather conditions or insufficient number of people, the tour fee will be fully refunded, and the travel expenses, transportation, accommodation facilities, etc. expenses incurred by the passengers will not be compensated. If the passenger fails to show up on the day, leaves the group midway, or voluntarily abandons the tour due to personal factors, no refund or compensation will be required.
If the trip is canceled or suspended due to special circumstances before departure, such as bad weather, natural disasters, mechanical failures, traffic accidents, war coups, strikes, riots, government orders, etc. that cannot be attributed to the travel agency, the full amount will be refunded. The tour fee will be refunded after departure, deducting the cost incurred. In this case, group members are not allowed to object and demand compensation for any reason. Passengers are responsible for any losses or additional expenses caused by the incident.
The company, the driver, the tour leader and the tour guide will not be responsible for any loss of money or items caused by theft under any circumstances and at any place. Passengers should and are responsible for keeping any property and documents themselves.
This trip is a group activity. If you want to leave the group during the trip due to personal reasons, please be sure to inform it in the remarks column when making the reservation or contact KKDAY customer service staff. On the day of joining the group, please submit a departure agreement to the tour guide before leaving the group. Uncompleted itineraries will be deemed to be automatically abandoned and no additional refunds will be made. Please understand.
In order to consider the travel safety of travelers and the travel rights of other group members, if you have chronic diseases, mobility difficulties, etc., please proactively inform us when registering.
Minors or children under the age of 18 must be accompanied by an adult. Passengers over the age of 80 must be accompanied by family members or friends. We apologize for any inconvenience.
Based on travel safety and itinerary smoothness, the company reserves the right and obligation to adjust the itinerary, modify activities or cancel the tour. If the tour is canceled, the full tour fee will be refunded.
Drunk driving is prohibited, and drinking under 18 years of age is prohibited. Excessive drinking is harmful to health.
All winery tasting activities are provided by the winery itself and are solely responsible for handling. KKday has nothing to do with it. If you have any questions, please contact the winery.
The bus seats and restaurant seats used in the experience itinerary may be shared with passengers in the same group, depending on the tour guide and facility arrangements on the day.