A minimum of 1 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 1 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
Please arrive at the meeting point on time; participation and refunds will not be granted to late arrivals
Please note that close-range photos of the penguins and flash photography are not allowed
Travelers are advised to prepare warm clothes and raincoats
Travelers are encouraged to wear comfortable and waterproof footwear
Travelers are advised to prepare their own water and food
Please notify the tour guide in advance if you are taking medication or feel any physical discomforts during the tour
Please note that the vehicle type is dependent on the number of travelers and will not have KKday logo on it; travelers are advised to ask the driver at your accommodation during the pick-up time period
Please call the emergency contact number if you did not receive any meeting time information. The local agencies will provide immediate assistance
Please refer to the voucher for the more information