Customer Guidelines:
This tour utilizes public transportation. Please be aware that seats are not reserved.
Please ensure you arrive promptly at the designated meeting time.
Please be aware that weekends, holidays, and event days may experience high levels of congestion.
The schedule may be subject to sudden changes or shorter visit durations due to reasons such as traffic congestion.
Refunds will not be provided if you fail to arrive at the meeting location on time (no show).
In the event of a natural disaster, such as a typhoon, the tour will be canceled, and a full refund will be issued.
Please personally take responsibility for your valuables.
Note: These guidelines are provided to ensure a safe and enjoyable experience. Thank you for your cooperation.
Note in the Barrel Sake Meister Factory Tour:
Please note that cask making may sometimes not be conducted in the factory for production-related reasons.
No elementary school or younger children are allowed into the factory.
No food and becerages are allowed into the factory for the reason of hygiene manaegement.
Cask making work involves high risks of danger. There are some dagerous places and items, such as uncovered material, and cutting tools and machines for processing use.
Please be sure to keep away from working spaces. Additionally, do not talk to artisans while they are working.
The factory has no restroom. We recommend you to go there beforehand.