The minimum number of participants required for the tour is 2 (4 for transfers). If the number of participants does not meet the minimum required number, the tour will be cancelled and a cancellation email will be sent 3 days before the departure date.
If delays or cancellations are caused by force majeure events such as traffic or weather, resulting in the cancellation of some attractions on your itinerary, please contact customer service and we will process a partial refund for you.
The on-board service staff, tour guide and driver, will provide guidance and commentary throughout the entire journey.
The driving time stated in the itinerary is for reference only. The itinerary sequence may be changed depending on road conditions or the large number of tourists on holidays.
The actual pick-up time will be provided after order confirmation. Please refer to the information on your voucher.
If you require a service dog to accompany you, please make a note in your order. We regret that we cannot accommodate pet dogs.
If restaurants or attractions are closed, a service of the same standard will be provided as a substitute.
The travel agency provides picnic mats for guests to borrow in the grassy area to watch the hot air balloons; they will be collected afterward.
The fee is NTD 300 per person for children aged 2 and under, payable to the tour guide on the day of travel (not included in the minimum group size of 2).
This is a shared ride tour, requiring you to share a vehicle with other people.