Train tickets and limited express tickets will not be provided in advance; they will be handed to you by the tour conductor on the day of departure. Transportation costs from your home to the designated boarding/disembarking station are at your own expense.
For customers not boarding en route, we do not make a confirmation call to the group representative before the trip.
The tour will depart at the scheduled time at the discretion of our staff. Please be sure to arrive on time.
If you miss the departure for any reason, you will be responsible for any additional transportation costs, and no refunds will be given. Arrangements for alternative transportation must also be made by the customer.
The itinerary and times listed may change due to transportation delays, road conditions, weather, etc. Depending on the situation, the order of sightseeing may be reversed, changed, or omitted.
Unless otherwise specified, standard reserved seats will be used on trains.
In the event of late arrival requiring taxi use or overnight accommodation, our company will not cover any such expenses.
Depending on the number of participants, a medium or small bus may be used.
There are no toilets on the bus.
Smoking is prohibited on both trains and buses. Reclining seats are generally not permitted (except on some courses).
Train and bus seat assignments will be determined by our company. Due to the use of group tickets, we cannot accommodate requests for window or aisle seats. Even for bookings of two or more people, adjacent seating may not be possible.
Facility admission fees included in the tour price may differ from the published rates. No refunds or additional charges will be made for any difference after the tour departs.
We may not be able to accommodate requests for specific seats, smoking/non-smoking hotel rooms, or allergies. We will explain and may decline such requests in advance.
If the minimum number of participants (10)is not met, or if operation becomes impossible due to disasters or accidents, the tour may be changed or canceled up to 14 days before the start date.
Meal menus may change depending on the facility’s procurement situation.
Information on trains, hotels, etc., is subject to change without notice.
No refunds will be given for unused benefits or optional plans included in the tour.
Lost property will be kept for two weeks after the end of the tour. Perishable food and items difficult to store will be disposed of immediately.
Pets are not allowed on the tour.
For reservations made online, all information will be sent by email. No documents will be sent by post.
If you have a pre-existing medical condition or are pregnant, please consult your doctor before participating.