| Ticket type | E-ticket (direct entry) |
Once any item or gift in the package has been redeemed, returns and refunds are not accepted.
Children under three years old can enter for free. People with disability certificates and one accompanying person can enter for free.
In case of special festivals, large-scale events, seasonal climate and other special circumstances, the operating hours will be flexibly adjusted. Please be sure to check the Fullon Hotel Fulong’s Facebook page or call for the latest information before departure.
In case of sudden weather changes or emergency situations, the park may be temporarily closed and please follow the instructions of lifeguards and on-site staff.
It is strictly forbidden to enter the water outside the designated swimming area during non-opening hours. You will be responsible for any unexpected consequences. When bringing pets into the park, please be sure to tie them up to ensure safety.
When bringing pets into the park, please be sure to keep them on a leash to ensure their safety.
Please do not touch or damage the sand sculpture works during the exhibition.
The entire park is a no-fly zone for drones, and no drones are allowed to fly except with special permission.
In the event of force majeure (including but not limited to natural disasters such as typhoons, earthquakes, and torrential rains), the organizer may postpone or cancel the event to ensure public safety, and will notify and contact the organizer in advance. The organizer reserves the right to modify, terminate, or change the details of the event for any matters not covered herein.
Please be sure to pay attention to the store's business hours. If you cannot redeem during that time, please redeem during other normal business hours within the validity period.
If the "Order Cancel" button is not displayed when you need to cancel an order within the product cancellation policy, and the high-speed rail ticket has not been redeemed (physical ticket/QR Code/convenience store ticket collection), please cancel all high-speed rail ticket orders first.
If the "Order Cancel" button is not displayed when you need to cancel the order within the product cancellation policy, and the high-speed rail ticket has been redeemed (physical ticket/QR Code/convenience store ticket collection), please go to cancel all high-speed rail tickets first and then contact KKday customer service to apply for cancellation.
If the high-speed rail ticket has been taken or the boarding date has passed, this order will not be cancelled.