【Notes】
Group or individual package tours are subject to the Domestic Travel Standardized Contract issued by the Tourism Bureau of the Ministry of Transportation and Communications of the Republic of China. When you complete your reservation, it means that you agree and accept the provisions of the Foreign Travel Standardized Contract .
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email
Please arrive at the designated location 10 minute(s) before the scheduled departure time, as the tour will depart on time
Meals are not included for children under the age of 2
Admission tickets will not be included for travelers under the age of 2 and are required to be purchased on-site
Please select the tour you wish to take according to the number of people you plan to use.
Please arrive at the meeting point in advance and wait. No refunds or rescheduling will be given after the time is up. Please be advised.
The above travel times are all estimated arrival times. Traffic conditions are beyond our control. Please avoid arranging activities on the evening of the return day. We apologize for any delays.
Please note that the departure time and route of each sightseeing spot may be adjusted depending on the road conditions on the day.
If the attractions cannot be visited due to bad weather or traffic, the tour leader has the right to change or cancel part of the itinerary at any time for the sake of overall safety. Participants cannot request a refund or fee reduction for this reason.
Please note that no refund will be given if the passenger abandons the trip due to personal reasons.
Please fasten your seat belts while the bus is in motion and do not move around. Sorry, you cannot get on or off the bus during the journey.
If the tourist attraction is closed (tickets required), refunds will be processed. Thank you for your understanding.
If it is the cherry blossom or maple viewing season, the weather conditions will affect the best viewing period of flowers or red leaves. Please be aware that the trip will not be suspended or refunded.
Due to the large number of people during the flower/maple viewing season, there is a possibility of serious traffic jams, so it is recommended to bring your own light meals.
The flower viewing period or maple viewing period may be slightly delayed due to weather conditions. Once the tour is organized, you will proceed as usual regardless of the flowering/maple viewing conditions.
After the trip has started, if the trip is terminated due to force majeure such as weather conditions or natural disasters, the unfulfilled itinerary will be refunded according to the actual expenses incurred. However, additional expenses such as return transportation costs or local accommodation costs must be borne by the passenger.
Passengers under the age of 18 cannot participate alone and must be accompanied by a passenger over the age of 18.
Due to limited space in the luggage storage box, each person is only allowed to take one large suitcase on board. If you have more than two, please inform us in the remarks column. Thank you for your cooperation.
Only Chinese tour guides are available, but no language services are provided for attraction introductions.
Designated location pick-up is limited to hotels in Sapporo city or designated locations in Sapporo city. If you need to pick up in other areas, you will need to pay a separate quote. If you need to pick up outside of Sapporo city, please ask your customer service.
Please provide the hotel or designated location in Sapporo city you would like to pick up and drop off at the pick up information column.
If you need to private charter car for more than 12 people, please contact your customer service.
According to the law, infants under 5 years old need to use baby seats or child cushions. One baby seat or child cushion is provided free of charge in each car. If you need a second baby seat or child cushion, you will need to pay an additional fee of 2,000 yen each. Please pay to the driver on site. Baby seats or child cushions must be reserved in advance. If you need them, please be sure to leave a note in the remarks column. If you do not have a reservation, we will not be able to provide them on the same day. Please understand.
The appointment is subject to secondary confirmation, please wait for your customer service reply.
If the itinerary needs to be adjusted, you can discuss it with the driver on site. If the passenger gives up part of the itinerary due to personal reasons, no refund will be given. If you want to add more itineraries and need ticket fees, you need to purchase the tickets on site.
The daily usage limit is 10 hours. If the usage time exceeds the limit due to force majeure such as weather or road conditions, the driver will be required to pay the overtime fee of 10,000 yen per hour (more than 10 minutes will be calculated as 1 hour). Please pay the overtime fee to the driver on site.
The room types are mainly provided by the hotel and cannot be specified.
If you have special requests such as smoking/non-smoking rooms or allergy requests, please make a note in advance. We will arrange it based on the hotel's needs and we are sorry that we cannot make specific requests.
Hokkaido's snow season is very cold, so please wear warm clothing, coats, and non-slip shoes. Depending on the weather conditions, you may not be able to enjoy the snow at each tourist attraction.
During free activities, please pay attention to the safety of your person and property. If you fail to heed the advice and an accident or loss occurs, you will be responsible for it yourself.
The time of the penguin walk at Asahiyama Zoo is subject to the zoo's instructions. Please note that the walk may be cancelled due to the poor condition of the penguins or weather conditions.
The hot spring hotel does not provide bath towels separately. Please bring the bath towels prepared in the room to use in the bathing area.
The opening hours of the hotel's hot spring facilities are subject to the hotel's official announcement.
Meals cannot be customized. If you have any vegetarian or dietary restrictions, please inform us in the remarks column when ordering.
According to Japanese customs, people with tattoos are not allowed to enter the hot spring facilities. Please understand.
It is forbidden to drink and drive. Drinking is prohibited for those under the age of 18. Excessive drinking is harmful to your health.
Winery and distillery tasting activities are provided and handled by the wineries and distilleries themselves and are not related to KKday. If you have any questions, please contact the wineries and distilleries.
The entire hotel is non-smoking. If you need to smoke, please go to the designated smoking area of the hotel. If the hotel does not have a smoking area, smoking is prohibited both inside and outside the hotel. If you smoke in a non-designated smoking area, you must pay the cleaning fee specified by the hotel. If the smoke alarm sounds, the hotel may call the police. The repair costs and responsibilities must be borne by the guests. Please be aware of this.
Accommodation hotels are provided based on the itinerary. If the hotel is fully booked, we will provide a hotel of the same level. Please provide accommodation hotel information 4 days before departure. Please understand that we cannot specify a hotel.
To view the Kushiro River Basin, you can choose to ride an electric bicycle or take a bus and then walk to the wetland log boardwalk. Please note the method you would like to choose in the remarks column. If you choose to take a bus and walk to the wetland log boardwalk, the electric bicycle fee will not be refunded.
If the Engaru Mori-no-Okhotsk Road Station is closed or temporarily suspended due to official announcement, we will go to the Onneyu Onsen Road Station instead.
From 5/7 to 5/31, we will add Higashimokoto Shibazakura Park (about 40-60 minutes) as the trip to Higashimokoto Shibazakura Park will be shortened to 10-15 minutes at Engaru Mori-no-Okhotsk Road Station.
The beer tasting activity provided by Brasserie Knot Brewery only provides tasting of alcoholic beverages. Please note that no refund will be given if you do not try it.
The opening hours of the self-funded goat feeding experience at Domaine Raison Winery are subject to official announcements. If the experience is stopped due to unofficial announcements or temporary announcements, you can visit the winery freely.
If the Kushiro River headwater canoeing is not available, you can try the Kushiro River canoeing instead.
Since red-crowned cranes are wild species, please note that we cannot guarantee that you will be able to see them during the free viewing experience at Tsurui-Ito Red-crowned Crane Sanctuary from 11/1 to 3/31.
For the free exciting snow activities during 12/22-3/31, you must be 16 years old or older to ride a snowmobile. If some facilities are not used, no refund will be given. Please understand. If the free exciting snow activities are temporarily suspended due to weather factors or official announcements, they will be suspended and the stay at Domaine Raison Winery and Platinum Blue Pond will be extended instead.
Please note that infants under 1 year old are not eligible for the exciting snow sports package and no refunds will be given.
PON-PONYU Hot Spring Hotel is located in a national park and cannot be expanded at will, so there are only 14 rooms. The layout and size of each room are different. Please note that the room size is subject to the actual size provided by the hotel and cannot be specified.
The travel budget for a Hokkaido private car charter service is primarily affected by several factors. The number of passengers will determine the required vehicle size, which in turn impacts the cost. The duration of the trip and the number of planned attractions are also considerations, such as whether long-distance travel is included. Additionally, whether a service with a Chinese-speaking driver and guide is chosen, as well as accommodation level and dining arrangements, are significant factors influencing the overall budget.
The main advantages of choosing a private car charter to Hokkaido's eastern region are convenience and professional service. You won't need to plan complex transportation routes yourself or worry about driving in snowy conditions. A professional driver who also serves as a Chinese-speaking assistant can provide local guidance and language assistance, and will handle all transportation arrangements. This allows you to focus on enjoying the scenery and activities, such as canoeing or hot springs, without the hassle of finding your way and parking.
The uniqueness of the Kushiro River Headwaters canoeing experience lies in its pristine and tranquil natural environment. You'll have the opportunity to observe birds and wildlife inhabiting the riverbanks up close, experiencing the rhythm and purity of nature. This experience is generally most suitable from summer to early autumn (around May to October), when the weather is mild, the scenery is pleasant, and it's easier to engage in water activities.
Lake Mashu's Kamuiterrace is an excellent spot for viewing Lake Mashu. Its most famous feature is the unique 'Mashu Blue' color of the lake water, which displays different shades of blue as the light changes. The observation deck is designed to allow visitors to overlook the entire lake from a high vantage point, capturing the lake's mystery and magnificence. In addition to the main observation deck, surrounding walking paths also offer different photo opportunities.
The flower seasons at Farm Tomita and Shikisai-no-Oka in Furano are mainly concentrated in the summer, from approximately June to August. In June, you can see lupines and poppies; July is the peak season for lavender in full bloom; and August features sunflowers and cosmos. Additionally, if your itinerary includes Higashimokoto Shibazakura Park in eastern Hokkaido, its moss phlox bloom typically occurs from early May to early June, offering a sea of pink floral carpets.
The PON-PONYU Onsen Hotel, designed in collaboration with architect Kengo Kuma and Muji, is characterized by its minimalist yet textured spatial aesthetics, integrating natural elements into the design to provide a serene and comfortable accommodation experience. The hotel features hot spring facilities, allowing travelers to relax and rejuvenate after a long journey, enjoying a unique Japanese bathing culture and cuisine.
Asahiyama Zoo is renowned for its unique 'motion exhibit' design, allowing visitors to observe animals up close. Must-see animals include adorable penguins, seals swimming freely in the water, and wild polar bears. Recommended viewing experiences include the winter penguin walk (subject to park announcements) and observing seals swimming through the glass tunnel, both of which offer unforgettable interactive moments.