| Data Usage Specifications | 500MB, 1GB, 2GB, 3GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | Latvia, Albania, Slovenia, Bulgaria, France, Serbia, Slovakia, Romania, United Kingdom, Italy, Germany, Czechia, Portugal, Spain, Netherlands, Turkey, Austria, Poland, Ireland, Hungary, Croatia, Lithuania, Estonia, Sweden, Norway, Malta, Belgium, Denmark, Russia, Finland, Switzerland, Iceland, Luxembourg, Liechtenstein, Macedonia, Cyprus |
| Mobile Carrier | multiple carriers |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1(2100 MHz) |
| Excludes | Voice calls, Texts |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot |
| Reminders | Hotspots are not available in 41 European countries. |
Please make sure to check whether the model of the mobile phone you want to use eSIM supports eSIM service before purchasing. [Refer to the detailed page]
If you are a customer who has a mobile phone protection service set up, you must cancel the SIM lock and mobile phone protection service at the customer service center or homepage of the telecommunication company you are using to use it.
After purchase, product information (QR code) is sent via e-mail or AlimTalk, and exchanges and refunds are not possible after the QR code is sent or scanned.
In order to register the purchased eSIM product to the device, data must be available. (Cellular network or wifi connection mode)
If you delete the registered cellular plan after QR scanning, eSIM cannot be used, so please keep the plan until the end of use.
It can be installed in advance at the departure point, and the usage date starts from the point of connecting to the destination network.
If possible, change the data roaming of the domestic carrier you are using to OFF before departure. (Incorrect operation may result in roaming charges abroad.)
Depending on the communication environment of the local carrier, data usage may not be smooth in some areas, and depending on the model used, you may be connected to 3G or 2G if it does not match the frequency band of the local carrier.
Product options (data amount, days of use, promotions, etc.) may change without prior notice in accordance with the terms and conditions of the provider.
If eSIM is not registered or cannot be used after registration (※ eSIM must be installed), please contact customer service. We cannot help you after returning, and returns/refunds are not available. [In Korea: 1566-9070 / When calling from abroad: 02-775-1401]
Once deleted, eSIM cannot be rescanned or restored. As above, refunds are not possible if you are unable to use the service due to your negligence or lack of familiarity with the user guide.
Exchanges and refunds are not possible after the QR code is sent or scanned.
No refunds will be made if service is unavailable due to network maintenance by the local carrier, natural disasters, or other reasons.
eSIM User Guide Korean [iOS/Android]:https://wmstgbb001.blob.core.windows.net/wm-images/market/KR_eSIM_Manual_iOS_AOS.pdf
eSIM User Guide English [iOS/Android]:https://wmstgbb001.blob.core.windows.net/wm-images/market/EN_eSIM_Manual_iOS_AOS.pdf
eSIM User Guide Japanese [iOS/Android]:https://wmstgbb001.blob.core.windows.net/wm-images/market/JP_eSIM_Manual_iOS_AOS_v2.pdf
STEP 1. ▶Buy ◀
- Please select the desired eSIM data capacity and usage period.
- When your order is confirmed, a QR code will be sent to your email and mobile phone. (* If you do not receive it, please request again through the customer center and we will send it immediately)
*Orders placed between 09:00 and 18:00 will be shipped the same day every 4 hours. (If you order after 18:00, it will be shipped the next day. Depending on the amount of orders, the delivery time may be slightly delayed.)
STEP 2. ▶Setting◀
1. Settings > Open the Cerulean menu
- Select 'Add Cellular Plan'.
(A rate plan can be added only in a network environment)
2. Add Cellular Plan > Scan QR Code
- Scan the QR code image received by text and email.
- If you cannot scan the QR code, you can set it manually.
3. Designation of rate plan label and line used
[Plan Label]
- Existing SIM → Main
- eSIM (Local SIM) → Secondary (freely set for travel, work, etc.)
[default line]
- Existing SIM → Call/Message, iMassage/FaceTime
- eSIM (Local SIM) → Cellular Data (Switching Allowed OFF)
4. Settings > Cellular > Turn off Cellular Data Toggle
- When using overseas, use after blocking cellular data conversion so that the existing SIM (main) cannot be used as data
* If data roaming is turned on while the cellular plan is selected as 'main', roaming charges may be charged from the domestic carrier (main line).
5. APN manual setting (when data is unavailable)
- Settings > Cellular > Cellular plan > Select eSIM plan > Cellular data network
- In most cases, it is set automatically, but in some cases, you may need to change the APN information.
* For APN information, check the purchased product detail page
The European Data eSIM provides extensive local coverage across numerous European countries by partnering with multiple local carriers. This ensures broad network access throughout your travels in the region. For a detailed list of specific countries covered, please refer to the product description or availability details upon selection.
You can conveniently purchase a European Data eSIM online before your trip. The process typically involves selecting your desired data plan and duration, then receiving the eSIM QR code and activation instructions via email. Activation usually involves scanning the QR code on a compatible device, offering a seamless setup that allows you to have internet access immediately upon arrival. This method ensures you are connected without needing to find a local SIM card.
The European Data eSIM offers a variety of flexible data plans to suit different travel needs, including options such as 500MB, 1GB, 2GB, 3GB, 5GB, 6GB, 10GB, and 20GB. These plans come with different durations, allowing you to choose the validity period that best matches your travel itinerary. This flexibility ensures you can select a plan that aligns with your data usage and trip length.
The European Data eSIM ensures reliable coverage by leveraging partnerships with multiple local European carriers. This multi-carrier approach allows the eSIM to automatically connect to the strongest available network in different regions and countries, optimizing signal strength and data speed. This robust infrastructure helps maintain consistent internet access throughout your travels, enhancing connectivity and dependability.
The European Data eSIM primarily offers various fixed data packages, such as 500MB, 1GB, 2GB, 3GB, up to 20GB and more, rather than unlimited data plans. However, it does support hotspot functionality, allowing you to share your internet connection with other devices. This feature is useful for connecting laptops or tablets, making your travel experience more convenient.
A European Data eSIM offers several advantages for international travel. It eliminates the need to physically swap SIM cards, preserving your primary SIM for calls and texts. Activation is typically instant upon arrival, providing immediate internet access. It offers seamless connectivity across multiple European countries with various local carrier partnerships, ensuring consistent service without worrying about network compatibility.
Potential limitations of using a European Data eSIM include device compatibility, as not all phones support eSIM technology. Some users may also find it challenging to manage data usage if they are accustomed to unlimited plans, as most eSIM offerings are fixed data packages. Additionally, initial setup requires a stable internet connection to download the eSIM profile, which should ideally be done before departure.
The European Data eSIM collaborates with several reputable local European carriers to provide widespread and reliable network coverage. These partnerships allow the eSIM to offer robust connectivity across various regions, ensuring access to high-speed internet. The specific carriers may vary based on the country and plan, but the service is designed to connect to strong networks for optimal performance.