| Data Usage Specifications | Unlimited data, 500MB, 1GB, 2GB, 3GB, 5GB, 10GB, 20GB, 30GB |
| Transmission Specifications | 5G/4G |
| Signal Coverage Area | Cyprus, Latvia, Slovenia, Bulgaria, France, Slovakia, Romania, United Kingdom, Italy, Germany, Czechia, Portugal, Spain, Netherlands, Turkey, Vatican City, Austria, Poland, Ireland, Hungary, Croatia, Lithuania, Estonia, Sweden, Norway, Malta, Belgium, Greece, Denmark, Finland, Switzerland, Iceland, Luxembourg, Liechtenstein, Moldova, Serbia, Ukraine, San Marino, Faroe Islands, Saint BarthélemySaint Martin |
| Mobile Carrier | Varies by region |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1(2100 MHz) |
| Top-Up Availability | Top-up unavailable |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot |
Please print out the voucher in advance or have another device to show the QR code so that you can scan the code for installation
If you need to manually join eSIM, please refer to the eSIM details in "Pre-departure Reminder", copy and paste <SM-DP_Address> and <Activation Code> in the box, there is no need to enter the <Confirmation Code>
Calculation method of days: 24-hour system (users purchase a 3-day Internet plan, install it at 9/1 at 10:00 am, and this plan will end at 9/4 at 9:59 am)
When you scan the code, that's the first day of use. It is advised to scan and install before take-off or when you arrive to avoid activating the eSIM prematurely
eSIM only supports one-time scan code installation, please do not delete the eSIM after successful installation
After you're done using the eSIM, click "Remove Mobile Plan" in the settings to delete the eSIM
This eSIM must be activated within 90 days after being issued. It is recommended to activate it as soon as possible after arriving at the destination to ensure your usage rights
If you are unable to access the internet or use a hotspot, please refer to the instructions below to manually adjust the APN settings.
iPhone: Settings → Cellular → Select eSIM → Cellular Data Network → Enter APN: plus → Go Back
Android: Settings → Network & Internet → SIMs → Select eSIM → Access Point Names → “+” → Enter APN: plus → Save
If you encounter any issues with the eSIM but have no record of reaching out to customer service to try resolving it, refunds will not be granted as the cause of the issue was not determined
The Europe 5G eSIM offers a stable and high-speed internet connection by leveraging strictly selected local operators. This ensures reliable data usage throughout your trip without worrying about signal drops. Its 5G capability provides fast browsing and streaming, which is essential for modern travelers navigating various European destinations.
For a 30-day period, the Europe 5G eSIM typically offers flexible data plan options to suit diverse travel needs. These can include daily data allowances, total data packages for a fixed duration, or even unlimited data options. You can select the plan that best aligns with your itinerary and expected data consumption during your trip.
A Europe 5G eSIM provides several key conveniences over traditional physical SIM cards. There is no need for physical shipping or swapping SIM cards, eliminating concerns about losing card pins. Activation is quick via a QR code scan, or for iOS 17.4+ users, through a one-click installation, allowing instant connectivity without missing calls from your original number.
Yes, the Europe 5G eSIM is primarily designed to provide data-only functionality, giving you reliable internet access across all supported countries. This allows you to use your favorite messaging and calling applications over the internet while retaining your original phone number for direct calls and texts without interruption.
The Europe 5G eSIM provides extensive coverage across 41 countries within Europe. This broad multi-country support ensures seamless connectivity as you travel between various destinations, allowing you to stay online and navigate without the hassle of acquiring multiple local SIM cards or reconfiguring your device repeatedly.
Yes, a Europe 5G eSIM can be conveniently purchased and activated before you depart for your trip. You receive the voucher immediately upon purchase. Activation is typically done by scanning a QR code, or for compatible iOS 17.4+ devices, through a simple one-click installation via the KKday App, ensuring you are connected as soon as you arrive.
A primary consideration for using a Europe 5G eSIM is device compatibility, as not all smartphones support eSIM technology. While installation is generally straightforward, it usually requires an internet connection during the initial activation process. Users should also ensure their device's operating system is up-to-date, especially for features like one-click installation.
The Europe 5G eSIM ensures stable connectivity by partnering with strictly selected local operators in each of the 41 covered countries. This approach guarantees a robust and reliable signal throughout your multi-country journey, providing uninterrupted internet access as you move between different regions and countries in Europe.