HSR Pingtung Holiday | Kenting Overnight at NMMBA & Kenting Chateau 3-Day Tour
- Book your HSR holiday on KKday now! Get your 'Taiwan itinerary + round-trip HSR tickets' in one go, which is more cost-effective than purchasing separately!
- Easily collect your HSR tickets 24/7 via the T-EX APP or at four major convenience stores, saving you time and effort for a stress-free trip!
- For more credit card offers and exclusive discounts, please visit the event website. You can also accumulate HSR TGo points and enjoy exclusive KKday Points rewards!
- Visit the Pingtung NMMBA at night to uncover the secrets of the ocean after dark.
- Kenting Chateau is a family-friendly hotel in Kenting that kids will never want to leave.
Product Info
- THSR Holiday Introduction -
- Itinerary: Transportation + 2 breakfasts (NMMBA, Kenting Chateau) + 1 dinner + 1 late-night snack + 2-day admission + daytime NMMBA exhibition guided tour + behind-the-scenes tour + NMMBA night exploration + outdoor intertidal zone observation + exclusive feeding explanation + marine ecology course
- Recommended THSR Trains:
Please select from the following recommended trains. Other trains are not applicable to this package.
Recommended departure: Trains arriving at THSR Zuoying Station before 14:00.
Recommended return: Trains departing from THSR Zuoying Station after 14:00. - Accommodation:
Day 1: Sleepover at NMMBA
Day 2: Kenting Chateau - NMMBA Sleepover Experience Activities:
1. Standard Itinerary: The sleepover experience and sleeping with marine life take place in the 'Taiwan Waters Pavilion' and 'World Waters Pavilion (Kelps Forest, Polar Region)'.
2. A surcharge of 700 TWD/person applies for the following areas:
#Sleepover Area (Coral Kingdom Pavilion): Underwater Tunnel / Beluga Whale Area / Deck Area.
* Jan-Feb 'Treading Water and Touring Fields' (Check-in at 12:30).
* Mar-Jun 'Coral Viewing and Sea Gazing' (Check-in at 12:00 - except Mondays; a 100 TWD insurance fee is collected for children under 3).
* Jul-Oct 'Crab Encounter'
* Nov-Dec 'Treading Water and Touring Fields' (Check-in at 12:30).
#Sleepover Area (World Waters Pavilion): Polar Region
* Jun 'Crab Encounter' (Check-in at 16:00).
* Jul-Aug 'Coral Viewing and Sea Gazing' (Check-in at 12:00 - except Mondays; a 100 TWD insurance fee is collected for children under 3).
* Apr-Aug 'Behind-the-Scenes Secrets' (Check-in at 12:00)
As capacity for each area is limited, availability is subject to final booking confirmation. Please book as early as possible. - Notes:
1. If your travel companions include children under 6 who do not require a THSR ticket, please contact the designated travel agency for itinerary costs.
2. The minimum group size for this package is 15 people. If the minimum is not met, you will be notified 5 days before departure. NMMBA reserves the right to cancel or modify the trip. Thank you for your understanding.
3. Recreational facilities at Kenting Chateau are by reservation only and can be registered upon check-in.
- Current Special Offers -
- Event Period:
If you purchase the 'Standard Package', it does not include the activities listed under 'Current Special Offers'. Please ensure you book the correct package based on your needs. Thank you for your understanding and cooperation.
- Taiwan High Speed Rail -
- Travel quickly between Taipei and other major cities in Taiwan via the THSR! Make the most of your precious travel time to explore cities in depth. Book your THSR Holiday now to secure your seat—it is more cost-effective than buying tickets on-site!
- Explore the beauty of cities along Taiwan's west coast. From north to south, it takes a maximum of 90 minutes to reach the southernmost tip of Taiwan and experience the charm of the city.
- This product is eligible for THSR TGo member points accumulation . Join as a member now to enjoy more benefits!
- THSR Ticket Types -
- Adult Ticket: For passengers aged 12 and over.
- Senior Ticket: For passengers aged 65 and over (based on the date of travel) who hold a National ID card or government-issued photo ID with a national ID number and date of birth.
- Concession Ticket: For citizens holding a Disability Certificate (pink). (The 'Necessary Companion Discount' field on the back of the certificate must state 'Domestic Public Transportation' to qualify for a discount for one necessary companion.)
- Child Ticket: For children under 12. Children under 12 who are taller than 150 cm must present identification.
- Free Child: Children under 115 cm, or children over 115 cm but under 6 years old with proof of age, can travel for free if they do not occupy a seat. (If a seat is required, please purchase a Child Ticket.) Free children must be accompanied by an adult passenger, and each adult is limited to two free children.
- FAQ -
Please refer to the 'FAQ' at the bottom of the event website
Haisheng Pavilion Overnight Tour Experience & Price
Standard itinerary & seasonal limited itinerary
What You Can Expect
1 Day
- Check in with your ID at the Kenting Express counter, Exit 2, Zuoying HSR Station
- National Museum of Marine Biology and Aquarium
2 Day
- National Museum of Marine Biology and Aquarium
- 11:00Bid farewell to the ocean, take the Kenting Express Bus to Hengchun Transfer Station, and transfer to the Kenting Chateau shuttle bus to reach the resort. Please take the Kenting Express Bus to Hengchun Transfer Station and transfer to the Kenting Chateau shuttle bus to the hotel.
3 Day
- 08:00Free time at Kenting Chateau
- 12:00Take the hotel shuttle to Hengchun Transfer Station, then transfer to the Kenting Express to Zuoying HSR Station
- 16:00Arrive at Zuoying HSR Station
Purchase Notice
- Seats on high-speed trains are automatically assigned by the system. We cannot guarantee seat continuity, nor can we specify seats or carriages. If you require consecutive seats, please indicate this in the remarks column. Actual seating arrangements are subject to the system's assignment results.
- If you need to change your train/bus number, please contact KKday customer service 8 days before departure. Only one change is allowed. No changes will be accepted within 7 days of departure.
- High-speed rail reservations open 29 days before departure. Orders can be placed up to 29 days in advance, but securing a seat cannot be guaranteed.
- Because high-speed rail tickets can only be booked within 29 days (including the day of travel), if the 29th day falls on a Friday or Saturday, you can flexibly book tickets up to Sunday. If your travel date is beyond the booking period, the order processing staff will prioritize booking the train you need after booking opens, but the actual train availability will depend on the reply from the order processing staff.
- Due to differences in regions and supplier systems, if you have any special requirements, please make them when the order is placed. We will then submit your requirements to the supplier. However, whether or not the requirements are met depends on the supplier's tour schedule. We apologize for any inconvenience this may cause.
- The definition of a child varies depending on the itinerary, and any additional charges on-site are subject to the regulations of the service provider.
- For children not occupying a bed, the price only includes insurance and administrative processing fees. If a high-speed rail ticket is required, it can be purchased when selecting the number of tickets. Any other additional costs must be borne by the customer on-site.
- Children not occupying a bed: This means that the child does not occupy a bed. If you decide to have 2 children share a bed, please select 1 child + 1 child not occupying a bed; the maximum number of children not occupying a bed is 2 (for any additional restrictions on the number of children, please see the child definition description for each product). Children not occupying a bed do not include hotel meals, facility use and supplies.
- Placing an order for a package does not mean the reservation is complete. A voucher will be issued after the order processing staff confirms the order and indicates that the order has been successfully placed. If you have any doubts, please do not place an order.
Reminders
Before ordering this product, please be sure to read the product order instructions and related agreements carefully. If the orderer is not the passenger himself, the orderer will be in the status of an agent, that is, he is obliged to fully inform the passenger of his own itinerary. The order notices and restrictions stipulate that the legal effect applies to the passenger after the click to agree, and the passenger himself will not accept the reason of ignorance or ignorance as a defense after the event.
The minimum number of people for this project is 15 people. If the number of people is insufficient, we will notify you 5 days before departure. The Haisheng Museum reserves the right to cancel or change. Thank you for your understanding.
For Nangang, Taipei, and Banqiao, the above three stations are not applicable to any two stations as the departure station and arrival station (for example, if the arrival station is Taipei Station, Nangang and Banqiao Station departures are not applicable).
The price includes a round-trip full ticket for the reserved seat in the high-speed rail standard car; the boarding date must be the same as the hotel check-in or the itinerary departure date, and a single order is limited to the same point of entry and exit at the departure station and the destination station, and take the same train number. If the itinerary needs to be delayed, the hotel's return shuttle service is kindly requested by passengers. The item is a round trip ticket, and no one-way refund is allowed.
This special high-speed rail ticket is a discounted fare, which can only be used on duty on the same day, and is anonymous. If lost, it will not be reissued, please keep it safe. Any alteration, defacement that makes it difficult to identify, or photocopying is invalid.
If the itinerary includes accommodation, check-in and check-out times are subject to the regulations of each hotel. If the itinerary includes accommodation, the advertised price will match with a limited number of room types, and the actual room types that can be sold will depend on the sales situation, and other room types cannot be replaced.
For pre-orders departing after the 29th, please fill in the 2 to 3 high-speed rail trains you want to take on the outbound and return trips in the "Order Notes". The actual trains obtained will be subject to the customer service staff's reply.
For details of each product, payment method, payment deadline, and passenger rights, please contact KKday customer service. Please contact KKday customer service for other details, prices and relevant regulations such as departure place, class of carriage, preferential status, number of people, etc.
The photos are for reference only, the actual situation shall prevail on site. The sources of pictures of some scenic spots on this website are provided by Mo Ke Publishing Co., Ltd., and cannot be reproduced or copied in any form without consent.
Taiwan High Speed Rail Corporation reserves the right to cancel, terminate, modify or suspend this project. Any changes to this project and products (including but not limited to adjustments in price, content, etc.) will be announced on the official website of High Speed Rail Holiday and KKday without prior notice.
When checking in to the hotel, you must present the valid certificate of the "booking resident" and be over 20 years old.
Please contact KKday customer service for related procedures such as itinerary changes and refunds for high-speed rail tickets in this project. If you need to cancel the order, please take the initiative to contact KKday customer service.
How to Use
- How to use high-speed rail during holidays -
- Taiwan High Speed Rail
- Please use your physical ticket or mobile e-ticket to enter the high-speed rail station.
- High-speed rail reservations are only open for dates within 29 days of your travel date. If your travel date is not within 29 days, your reservation will be made and sent out after the reservation period opens.
- Each passenger in the same order is limited to boarding/alighting at the same station; they cannot board/alight at different stations.
- High Speed Rail (HSR) holiday tickets are special packages with specific rules regarding the origin and destination stations. For example, if you choose to depart from Taipei Station and stay at a hotel in Kaohsiung, your outbound ticket will be from Taipei to Zuoying, and your return ticket will be from Zuoying to Taipei. No refunds will be given for getting off midway, and if you miss your stop, you will need to pay the difference according to the official HSR fare announcement.
- The high-speed rail tickets for this project are discounted tickets and are only valid for designated trains on the same day.
- Overnight stay at the National Museum of Marine Biology & Aquarium in Kenting. 3-day exquisite tour of Little Kenting Resort, combining mountains and sea.
- Please present this voucher when you check in on-site.
- Important Notes Regarding High-Speed Rail Cancellation During Holidays -
- According to the regulations for high-speed rail holiday tickets, no refunds may be made for any single leg of the journey.
- All ticket refunds must be processed through KKday; ticket windows at all high-speed rail stations cannot process refunds or exchanges.
- Note: According to the regulations for high-speed rail holiday tickets, if multiple people book the same order at the same time, and need to refund or exchange tickets, they must all apply for refunds or exchanges together. Individual refunds or exchanges cannot be processed, and all refund, exchange, and ticket change fees will be charged. We apologize for any inconvenience caused.
- High-speed rail holiday cancellation policy -
- If you need to cancel your order, please contact KKday customer service first.
- Due to administrative processing time, the cancellation policy will be based on the text below KKday. Order cancellation applications will only be accepted between 08:30 and 16:00 daily. Applications submitted after this time will be considered as applications submitted one day later.
- If you have already purchased a high-speed rail ticket, an additional cancellation fee of NTD 20 per ticket will be charged (round-trip tickets are counted as 2 tickets).
- Free cancellation for orders placed more than eight days before departure (excluding the departure date). For orders placed seven to four days before departure (excluding the departure date), a cancellation fee of 30% of the total cost will be charged.
- If you notify us of changes or cancellations within three days prior to the departure date (excluding the departure date), a cancellation fee of 70% of the total cost will be charged.
- On the departure date, if you are notified to change or cancel your order, a cancellation fee of 100% of the total cost will be charged.
- (For example: If you are departing on December 8th, you can change or cancel your order before November 30th for free; if you change or cancel your order between December 1st and 4th, a 30% handling fee will be charged; if you change or cancel your order between December 5th and 7th, a 70% handling fee will be charged.)
How to Use Your Voucher
- Please present the e-voucher on-site
Voucher Redemption Period
- The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration
- Supplement: For detailed deadlines, please refer to "How to Use"
Meeting Point
Location Name: Zuoying HSR Station
Address: Zuoying HSR StationExperience Location
Location Name: Pingtung Marine Biological Museum
Address: Pingtung Marine Biological MuseumLocation Name: Little Kenting Resort
Address: Little Kenting ResortCancellation Policy
- Cancellations 9 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- Cancellation is not allowed between 0–8 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once your refund request is confirmed, KKday will initiate the refund to your original payment method within 15 days. The actual refund timing depends on your card-issuing bank’s policy.
