Add-on High Speed Rail tickets at Up to 25% Off| Sun Moon Lake Hotel, Nantou & Round-trip High Speed Rail tickets | High Speed Rail Holidays
- Book your High Speed Rail holiday now on KKday and Up to 25% Off on "Taiwan Hotel + High Speed Rail Round Trip Ticket"! Get all your transportation and accommodation needs covered in one go – even cheaper than buying them separately!
- Exclusive offer! Guaranteed room availability for departures within 14 days! Free cancellation up to 9 days prior! High-speed rail return option available.
- Get your high-speed rail tickets easily 24/7 with the T-EX APP or four major convenience stores – save time and effort and travel with ease!
- For more credit card offers and exclusive discounts, please visit the event website . You can also accumulate TGo memberships and enjoy exclusive KKday Points rewards!
- The hotel is conveniently located and offers free scheduled shuttle service.
- With its elegant and stylish design, you can enjoy the beautiful scenery of Sun Moon Lake whether you're on a business trip or traveling.
Product Info
What You Can Expect
1 Day
- Take the high-speed railway with a speed of 300 kilometers per hour to shorten the transportation time to your destination
- Check into Nantou Sun Moon Lake Hotel and enjoy a wonderful night
- Sunset Mountain View Double Room and Villa
- Lakeview and villa (with a large bed)
- Lake View and Western-Style House (with Two Single Beds)
2 Day
- check out
Purchase Notice
- Once booked, dates, number of people, ticket type, room type, etc. cannot be changed. Please confirm the number of people and ticket specifications are correct before booking. Thank you for your understanding.
- Seats on high-speed trains are automatically assigned by the system. We cannot guarantee seat continuity, nor can we specify seats or carriages. If you require consecutive seats, please indicate this in the remarks column. Actual seating arrangements are subject to the system's assignment results.
- If you need to change your train/train number, please contact KKday customer service 8 days before departure. Only one change is allowed. No changes will be accepted within 7 days of departure.
- High-speed rail reservations open 29 days before departure. Orders can be placed up to 29 days in advance, but securing a seat is not guaranteed.
- Because high-speed rail tickets can only be booked within 29 days (including the day of travel), if the 29th day falls on a Friday or Saturday, you can flexibly book tickets up to Sunday. If your travel date is beyond the booking period, the order processing staff will prioritize booking the train you need after booking opens, but the actual train availability will depend on the reply from the order processing staff.
- For any other matters not covered herein, please refer to the instructions for notes.
- Due to differences in region and hotel system attributes, if you have special needs (such as one large bed/two small beds; crib, etc.), please make your request when the order is placed. We will then make the request to the hotel on your behalf. However, whether or not the request is obtained depends on the availability of rooms at the hotel. We apologize for any inconvenience.
- The definition of a child varies from hotel to hotel, and additional charges may apply on-site, depending on the hotel's policy.
- Placing an order for a package does not mean the reservation is complete. A voucher will be issued after the order processing staff confirms the order and indicates that the order has been successfully placed. If you have any doubts, please do not place an order.
- To reserve wheelchair seats on trains, please contact the ticket windows at any station or call the High Speed Rail customer service hotline (4066-3000). Travel agencies do not offer wheelchair seat reservation services; we apologize for the inconvenience.
Reminders
[High-speed rail reservation code & ticket collection identification code] will be provided on the order voucher 7 days before the departure date. Passengers who use high-speed rail electronic tickets or ticket collection at supermarkets should collect their tickets within the time; passengers who choose physical paper tickets, tickets It will be mailed to the designated address 7 days before the departure date! For more ticket information and FAQs, please refer to the link (https://tinyurl.com/2dnv2a7u)
Before ordering this product, please be sure to read the ordering instructions and related agreements of the product carefully. If the orderer is not the passenger himself, the orderer will be in the position of an agent, which means he is obliged to fully inform the passenger of his/her itinerary. The ordering instructions and restrictions are legally binding on the traveler after clicking to agree. The traveler's defense of ignorance or lack of understanding will not be accepted.
If you purchase the "Love Ticket/Respect for the Elderly Ticket", please be sure to bring valid documents in and out of the station on the day of departure to facilitate inspection by high-speed rail station staff. If you do not bring the certificate or have any differences after inspection by the high-speed rail, the high-speed rail has the right to reject your ticket. To ride, you need to purchase another high-speed rail ticket before you can ride. The original high-speed rail holiday ticket cannot be refunded or refunded.
Nangang, Taipei, and Banqiao. The above three stations are not applicable to any two stations as the departure station and arrival station (for example: if the destination station is Taipei Station, the departure station is not applicable to Nangang and Banqiao stations).
The price includes a full round-trip ticket for a corresponding seat in a high-speed rail standard carriage; the date of travel must be the same as the hotel check-in or the departure date of the itinerary. A single order can only enter and exit the departure station and destination station at the same point, and take the same train. If the itinerary needs to be postponed, passengers are asked to provide the hotel's return transfer service. The item is a return ticket and no one-way refund is allowed.
The high-speed rail tickets in this project are discounted fares, can only be used on the same day, and are anonymous. If lost, they will not be reissued, so please keep them properly. All documents that have been altered, defaced, or photocopied will be invalid.
If the itinerary includes accommodation, check-in and check-out times are subject to the regulations of each hotel. If the itinerary includes accommodation, the number of rooms with advertised prices is limited. The actual room types available are subject to sales conditions and cannot be exchanged for other room types.
For pre-orders departing after the 29th, please fill in the 2 to 3 high-speed rail trains you want to take on the outbound and return trips in the "Order Notes". The actual trains obtained will be subject to the customer service staff's reply.
For details of each product, payment methods, payment terms and passenger rights, please contact KKday customer service. For other details such as departure points, carriage categories, discount status, number of passengers, prices and related regulations, please contact KKday customer service directly.
Photos are for reference only, the actual situation will be determined on site. The sources of some of the scenic spots pictures on this website are provided by Mo Ke Publishing Co., Ltd. They may not be reproduced or copied in any form without permission.
Taiwan High Speed Rail Corporation reserves the right to cancel, terminate, modify or suspend this project. Any changes to this project and each product (including but not limited to adjustments to price, content, etc.) will be announced on the official website of High Speed Rail Holidays and KKday without prior notice.
When checking into the hotel, you must present a valid ID of the "booking guest" and be over 20 years old.
For procedures related to itinerary changes and refunds for high-speed rail tickets under this project, please contact KKday customer service. If you need to cancel your order, please contact KKday customer service proactively.
How to Use
- How to use high-speed rail during holidays -
- Taiwan High Speed Rail
- Please use your physical ticket or mobile e-ticket to enter the high-speed rail station.
- High-speed rail reservations are only open for dates within 29 days of your travel date. If your travel date is not within 29 days, your reservation will be made and sent out after the reservation period opens.
- Each passenger in the same order is limited to boarding/alighting at the same station; they cannot board/alight at different stations.
- High Speed Rail (HSR) holiday tickets are special packages with specific rules regarding the origin and destination stations. For example, if you choose to depart from Taipei Station and stay at a hotel in Kaohsiung, your outbound ticket will be from Taipei to Zuoying, and your return ticket will be from Zuoying to Taipei. No refunds will be given for getting off midway, and if you miss your stop, you will need to pay the difference according to the official HSR fare announcement.
- The high-speed rail tickets for this project are discounted tickets and are only valid for designated trains on the same day.
- Sun Moon Lake Hotel, Nantou
- Please present this voucher at the hotel counter.
- Important Notes Regarding High-Speed Rail Cancellation During Holidays -
- According to the regulations for high-speed rail holiday tickets, no refunds may be made for any single leg of the journey.
- All ticket refunds must be processed through KKday; ticket windows at all high-speed rail stations cannot process refunds or exchanges.
- Note: According to the regulations for high-speed rail holiday tickets, if multiple people book the same order at the same time, and need to refund or exchange tickets, they must all apply for refunds or exchanges together. Individual refunds or exchanges cannot be processed, and all refund, exchange, and ticket change fees will be charged. We apologize for any inconvenience caused.
- High-speed rail holiday cancellation policy -
- If you need to cancel your order, please contact KKday customer service first.
- Due to administrative processing time, the cancellation policy will be based on the text below KKday. Order cancellation applications will only be accepted between 08:30 and 16:00 daily. Applications submitted after this time will be considered as applications submitted one day later.
- If you have already purchased a high-speed rail ticket, an additional cancellation fee of NTD 20 per ticket will be charged (round-trip tickets are counted as 2 tickets).
- Free cancellation for orders placed more than eight days before departure (excluding the departure date). For orders placed seven to four days before departure (excluding the departure date), a cancellation fee of 30% of the total cost will be charged.
- If you notify us of changes or cancellations within three days prior to the departure date (excluding the departure date), a cancellation fee of 70% of the total cost will be charged.
- On the departure date, if you are notified to change or cancel your order, a cancellation fee of 100% of the total cost will be charged.
- (For example: If you are departing on December 8th, you can change or cancel your order before November 30th for free; if you change or cancel your order between December 1st and 4th, a 30% handling fee will be charged; if you change or cancel your order between December 5th and 7th, a 70% handling fee will be charged.)
How to Use Your Voucher
- Please present the e-voucher on-site
Voucher Redemption Period
- The voucher must be redeemed on the selected date and within operating hours; Invalid after expiration
- For detailed deadlines, please refer to "How to use"
Experience Location
Location Name: Nantou Sun Moon Lake Hotel
Address: No. 419, Zhongshan Road, Shuishe Village, Yuchi Township, Nantou CountyCancellation Policy
- Cancellations 9 day(s) (inclusive) before the selected date are allowed. Unused orders can be canceled for free
- Cancellation is not allowed between 0–8 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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