Xinjiang

We really appreciate the great, excellent service provided by our driver, Mr Han. He was very attentive, helpful and even went beyond his main tasks as a driver. He guided us throughout the tour, made sure that we were safe and sound, especially one of our family members had a knee problem, provided us with an English explanation through his smartphone, allowed us to enjoy the tour with our own pace to sightseeing and shopping and took us back to the train station on time. He also recommended a good local restaurant and cuisines. He even went to the kitchen reminding them about our orders. Thank you for taking us to a great tour and giving us a memorable time enjoying great historic sites, local souvenirs and local cuisines.

We really had a great experience and felt thankful for the quick response of the charter company when we left our smartphone in the car. When we reported that we might accidentally leave the phone, within a few minutes, the company responded and contacted the driver. When learning that we were helpless as all the applications of Didi and Alipay were inside the phone, the company covered the additional cost instructed the driver to pick up from the International Grand Bazaar and drop us to the hotel while delivering the phone. The company is really reliable and provides an excellent service beyond our expectations. Thank you again for the excellent service, particularly during the emergency time.