【High-speed rail booking code & ticket collection ID】 will be provided on your order voucher 7 days before departure. Passengers using electronic tickets or convenience store pickup should collect their tickets within the specified time. For passengers choosing physical paper tickets, the tickets will be mailed to the designated address 7 days before departure! For more information on ticket collection & FAQs, please refer to the link (https://tinyurl.com/2dnv2a7u)
Before ordering this product, please be sure to read the product's ordering instructions and related agreements. If the purchaser is not the passenger, the purchaser acts as an agent and is obligated to fully inform the passenger of the itinerary. Once agreed, the ordering instructions and restrictions are legally binding on the passenger, and we will not accept defenses based on the passenger's lack of knowledge or understanding.
In response to the pandemic, hotel breakfast restaurants will open based on the situation. Dining locations and formats will be adjusted flexibly, subject to on-site arrangements.
Those who purchase the "Discount Ticket/Senior Citizen Ticket" must bring valid identification to enter and exit the station on the day of departure for verification by the High Speed Rail staff. If you do not have your identification or there is any discrepancy during the High Speed Rail inspection, the High Speed Rail has the right to refuse your boarding and you will need to purchase another High Speed Rail ticket to board. The original High Speed Rail holiday ticket cannot be refunded.
Nangang, Taipei, and Banqiao stations cannot be used as both the departure and arrival stations for any combination (e.g., for a trip with Taipei as the arrival station, Nangang and Banqiao stations cannot be used as the departure station).
The price includes one round-trip adult ticket for the standard car of the high-speed rail; the travel date must be the same as the hotel check-in or tour departure date. A single order is limited to departure and arrival at the same stations and must be for the same train schedule. If you need to delay your return, please arrange your own hotel return transfer service. This package includes round-trip tickets and cannot be refunded for a single leg.
The high-speed rail tickets in this package are discounted tickets, valid only for the designated date and train. They are non-transferable. Please keep them safe as they will not be reissued if lost. Any tickets that are altered, defaced, or photocopied will be considered invalid.
If the itinerary includes accommodation, check-in and check-out times are subject to each hotel's policies. If the itinerary includes accommodation, the promotional price is based on a limited number of room types; actual available room types depend on sales status and cannot be changed to other room types.
For pre-orders departing after 29 days, please fill in 2-3 preferred high-speed rail train schedules for both departure and return in the 'Order Remarks'. The actual confirmed train schedule will be subject to the response from our customer service staff.
For detailed information on each product, payment methods, payment deadlines, and passenger rights, please contact KKday customer service directly. For details regarding other departure locations, carriage classes, concession identities, number of passengers, prices, and related regulations, please contact KKday customer service directly.
Photos are for reference only; actual conditions are subject to the site. Some attraction images on this website are provided by MOOK Publishing Co., Ltd. and may not be reproduced or copied in any form without consent.
Taiwan High Speed Rail Corporation reserves the right to cancel, terminate, modify, or suspend this project. If there are any changes to this project or its products (including but not limited to price adjustments, content, etc.), they will be announced on the THSR Holiday official website and KKday without further notice.
When checking into the hotel, you must present the valid ID of the 'ordering guest' and be at least 20 years old.
Please contact KKday customer service for any itinerary changes, refunds, or related procedures regarding the high-speed rail tickets in this package. If you need to cancel your order, please proactively contact KKday customer service.
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- High-speed rail holiday cancellation policy -