Laos eSIM｜1-30 Days Daily / Total Data 5G eSIM
- Stay connected with cost-effective, unlimited 4G data when you are traveling around Laos
- Save the worry about switching, installing and losing the SIM cards
- Enjoy the user-friendly and quick activation of eSIM and access the internet with ease!
- eSIM and user manual will be emailed to you within 6 hours
- All iPhones bought from China mainland, Hong Kong and Macau DO NOT support eSIM, and all Samsung purchased from China mainland, Hong Kong, Macau and Taiwan DO NOT support eSIM.
Package Options
Product Info
-eSIM receiving information-
- The eSIM and guidelines will be sent to the customer's email immediately after the order is confirmed.
- If you do not receive email having eSIM, kindly check spam/junk email or contact us via message.
Please confirm that your device is suitable for eSIM before purchasing.
E-SIM SUPPORTED DEVICE LIST
eSIM installation instructions
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Purchase Notice
- All iPhones bought from China mainland, Hong Kong and Macau DO NOT support eSIM, and all Samsung purchased from China mainland, Hong Kong, Macau and Taiwan DO NOT support eSIM.
[Cancellation Policy]
The provider will not be responsible for granting refunds for the following cases:
- Expired product
- eSIM has been activated successfully
- Location does not fully meet the reception and broadcasting conditions
- Because mobile devices have their own settings, some or all of the product's features cannot be used
- Mobile device is network-locked, SIM locked
- Non-satisfaction with internet transmission speed (due to the carrier's facilities at that location, local signal, etc.)
- Other causes after eSIM activation
- Customers do not actively contact the supplier when there is a problem with the product
Reminders
The eSIM and guidelines will be sent to the customer's email within 6 hours.
If you do not receive email having eSIM, kindly check spam/junk email or contact us via message.
Check Supported devices or How to know that your devices support eSIM or not to make sure that you can use eSIM on this device
All iPhones bought from China mainland, Hong Kong and Macau DO NOT support eSIM, and all Samsung purchased from China mainland, Hong Kong, Macau and Taiwan DO NOT support eSIM.
Please do not delete eSIM after activating. The eSIM QR code can only be activated once. We are not able to assist you if the eSIM has been deleted from the device.
It must be installed and activated at the destination within 30 days after receiving the eSIM, otherwise the eSIM will become invalid and unusable.
The quality of communication may be affected by outside conditions; surrounding landforms (e.g. mountains), weather, obstruction by buildings, the number of users, or locations may affect the speed and quality of the internet
In accordance with the Fair Usage Policy, excessive video streaming or data consumption may cause slower or weaker signal reception
How to Use
- The eSIM and guidelines will be sent to the customer's email within 6hours.
- If you do not receive email having eSIM, kindly check spam/junk email or contact us via message.
- Please do not delete eSIM after activating. The eSIM QR code can only be activated once. We are not able to assist you if the eSIM has been deleted from the device.
[eSIM COMPATIBILITY CHECKING GUIDELINES]
- Method 1:
Step 1: Go to “Settings” > “Cellular”.
Step 2: If the “Add eSIM” section is available, your phone does support eSIM service.
- Method 2:
Step 1: Go to “Settings” > “General” > “About”.
Step 2: Check “Model Name”. See whether it is listed in our “eSIM supported devices list” (see above)
Step 3: Check the “Carrier Lock” section. It should say “No SIM restriction” – this means your device is not SIM locked.
Step 4: Scroll down to view “Available SIM”, if there is a “IMEI2” number, eSIM can be used on your device.
-ANDROID-
- Method 1:
Step 1: Dial *#06#. Press call.
Step 2: Your IMEI number will be displayed. If the EID number is displayed, your device is eSIM compatible. Please note the EID info (if available). This is your eSIM serial number.
- Method 2:
Step 1: Open “Settings” on your phone.
Step 2: In the search bar, search for IMEI and choose “IMEI Information”. If this information is available, your phone can use eSIM.
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once your refund request is confirmed, KKday will initiate the refund to your original payment method within 15 days. The actual refund timing depends on your card-issuing bank’s policy.
FAQ
1. How can travelers get internet access while visiting Laos?
Travelers in Laos have several options for internet access. A popular and convenient method is using an eSIM, which provides immediate digital connectivity without needing a physical SIM card. Other options include purchasing a local physical SIM card upon arrival or relying on public Wi-Fi hotspots, though these may have varying availability and security.
2. What kind of data speed and coverage can I expect with a Laos eSIM?
With a Laos eSIM, travelers can expect a high-speed connection, typically 4G data, often offering cost-effective, unlimited data. Coverage will generally be strong in major cities and popular tourist areas. However, reliability may vary in more remote or rural regions of Laos, similar to traditional mobile services.
3. How do I activate and start using a Laos eSIM upon arrival?
Activating a Laos eSIM is a user-friendly process. After purchase, the eSIM and a user manual will be sent to you via email, typically within 6 hours. You'll usually scan a QR code or manually enter details into your device's settings to install the eSIM profile. Ensure your device is unlocked and supports eSIM functionality before travel, then simply activate the data plan when you arrive in Laos.
4. How does a Laos eSIM differ from a physical SIM card for internet access in Laos?
A Laos eSIM is a digital SIM card embedded in your device, eliminating the need for a physical card. This means no swapping physical cards, preventing loss, and offering quick, hassle-free activation via a QR code. Physical SIM cards, on the other hand, require manual insertion into a phone and are often purchased at airports or local stores. eSIMs offer greater convenience and flexibility, especially for devices with limited physical SIM slots.
5. Which specific mobile devices are compatible or incompatible with a Laos eSIM?
Most modern smartphones support eSIM functionality. However, it's crucial to check specific device restrictions. All iPhones purchased from mainland China, Hong Kong, and Macau do not support eSIM. Similarly, all Samsung phones purchased from mainland China, Hong Kong, Macau, and Taiwan do not support eSIM. It is highly recommended to verify your device's eSIM compatibility before purchasing.
6. How does the daily or total data model of a Laos eSIM work for travelers?
A Laos eSIM can offer two main data models: daily data or total data. A daily data plan provides a set amount of high-speed data per day, which often resets every 24 hours. A total data plan offers a fixed amount of high-speed data for the entire validity period, which depletes over time. Travelers should choose based on their expected data usage and trip duration for cost-effective connectivity.
7. Is 5G internet connectivity available across all regions of Laos with an eSIM?
While the Laos eSIM is a '5G eSIM,' indicating its capability to connect to 5G networks, actual 5G availability depends on the local network infrastructure in Laos. High-speed 4G data is widely available and typically unlimited. 5G coverage in Laos is primarily concentrated in very specific urban areas, and may not be universally available across all regions. Expect reliable 4G connectivity as the standard.
8. How quickly will I receive my Laos eSIM and user manual after purchasing?
After purchasing your Laos eSIM, the digital eSIM and a comprehensive user manual will be sent to your email address within 6 hours. This ensures you have ample time to receive and review the instructions before your trip, allowing for a smooth and prepared activation process once you arrive in Laos.
