| Ticket type | Reserve on your own |
| Exhibit type | Historical exhibits |
| Attraction type | History & culture |
| Tour types | None |
| Additional service & facility | Luggage Storage, Transfer included |
Please refer to your voucher for final information regarding meeting points, pick-up locations, and pick-up time
Meeting point description: The meeting point is at kiss and ride bus stop opposite of Mercure hotel at Pawia 18 a street.(Kiss&Ride, Pawia 18a, Kraków, Poland)
Know in advance: All participants must provide their full name and contact details at the time of booking. Please ensure that the name on your ID exactly matches the name provided at the booking to avoid issues at the entrance
The museum can change your visit time, so your pickup time may change accordingly. You will receive final confirmation via email 1–2 days before the tour. Due to the extremely high visitors' volume and internal policies, Auschwitz-Birkenau reserves the right to cancel tours or guides at any time, even a few days or hours before the visit. If this happens, you will be informed and if possible, offered an alternative date or program
All visitors are required to pass through security checks before entering the museum grounds
Every guest must carry an ID or passport matching the name and surname provided at checkout, which will also be reflected on your museum entrance ticket
No live guide is included in this experience. A booklet is available in English, Italian, German, French, Spanish, Greek, Turkish, Dutch, Portuguese, Czech, Norwegian Bokmål, Swedish, Finnish, Korean, Polish, Japanese, Russian, Ukrainian and Hungarian
Remember to be at the meeting point at least 55 minutes before departure
In case of an unexpected change of tour time, the supplier will contact you via email or phone
Luggage storage is available for larger items
Please show solemnity and respect while visiting the museums
Infants must sit on your lap during transport