If the service time exceeds 10 hours, an overtime service fee of 5,000 yen per hour must be paid in cash on-site.
If you require a child seat, the first one is provided free of charge. Subsequent seats will cost JPY 2000 each. Please indicate the required number in the remarks column when booking and pay the driver on-site.
If a passenger causes serious damage to the vehicle during the journey (such as vomit, odor, or difficulty in cleaning), a cleaning fee (JPY 2w-5w) will be charged depending on the circumstances.
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 20:00). Notifications will then be sent via email
Travelers with the following conditions or other health issues that could be worsened by excessive stimulation should not participate in this activity: High blood pressure, Heart disease, Acrophobia, Asthma, Epilepsy, Pregnant women
Please arrive at the meeting point 15 minutes before the deadline. Latecomers will not be waited for.
When the private charter car is in motion or you are walking after getting off, please be aware of your surroundings and personal safety at all times. Do not look at your phone screen while the vehicle is in motion or while crossing the street. KKday and the private charter car provider are not legally responsible for any accidents caused by your negligence during your trip.