Please provide a complete and accurate email address when confirming your order.
After placing your order and completing payment, you will receive an eSIM QR code via email within 48 hours.
Each QR code can only be scanned once for installation; once bound, it cannot be transferred to another device. Unless you are finished using the device, please do not delete or remove it, otherwise you will not be able to rescan and install it.
eSIM must be installed and activated in the "Region of Use" within 90 days of ordering. If it expires due to overdue activation, it will be unusable and no refund will be given.
To end your use of the eSIM plan on your phone, tap "Remove Mobile Plan" at the bottom.
Internet signal quality may be affected by factors such as location, terrain, building obstruction, number of users, and weather. Please be aware of this.
Calculation of days: calendar days (If a user purchases a 3-day internet plan, it will be installed and activated at 10:00 AM on September 1st. The first day will begin at 11:59 PM on September 1st, and the plan will terminate at 11:59 PM on September 3rd.)
Time zone calculation method: GMT +8. Hong Kong time zone is used as a standard, not the time zone of the "region of use".
Please remember to disable data roaming on your original SIM card to avoid using its mobile network and incurring high roaming charges.