The 'THSR Booking Code & Ticket Pickup Identification Code' will be provided on your order voucher 7 days before departure. Travelers using electronic tickets or convenience store pickup should collect their tickets within the specified time. For those choosing physical paper tickets, they will be mailed to the designated address 7 days before departure! For more ticket pickup information and FAQs, please refer to this link (https://tinyurl.com/2dnv2a7u)
Before purchasing this product, please be sure to read the booking instructions and related agreements. If the purchaser is not the traveler, the purchaser acts as an agent and is obligated to fully inform the traveler of the itinerary. Once you click to agree, the booking instructions and restrictions will be legally binding on the traveler. We do not accept claims of ignorance or lack of understanding as grounds for defense.
If you have purchased a 'Concession Ticket/Senior Ticket', you must carry a valid photo ID on the day of departure for inspection by THSR staff. If you fail to present valid identification or if there is any discrepancy, THSR reserves the right to refuse boarding. You will be required to purchase a new ticket to travel, and the original THSR Holiday ticket will not be eligible for refund or cancellation.
Nangang, Taipei, and Banqiao stations cannot be used as both the departure and arrival stations (e.g., for an itinerary with Taipei as the arrival station, Nangang and Banqiao stations cannot be used as the departure station).
The price includes one round-trip standard car reserved seat ticket for adults; the travel date must be the same as the hotel check-in or tour departure date. A single order is limited to the same departure and destination stations, and passengers must travel on the same train. If you need to return on a different date, please arrange your own return transport from the hotel. This package includes round-trip tickets; partial refunds for one-way tickets are not permitted.
The THSR tickets in this package are discounted tickets, valid only for the designated date and train. They are non-transferable and will not be reissued if lost, so please keep them safe. Tickets that are altered, defaced, or photocopied are invalid.
If the itinerary includes accommodation, check-in and check-out times are subject to the hotel's policies. If the itinerary includes accommodation, the promotional price is based on a limited number of rooms; actual available room types depend on sales status, and room types cannot be changed.
For departures more than 29 days away, please fill in 2~3 preferred THSR train times for both departure and return in the 'Order Remarks'. The actual train times obtained will be subject to confirmation by customer service.
For detailed information on products, payment methods, payment deadlines, and traveler rights, please contact KKday customer service directly. For details regarding other departure locations, carriage classes, discounted identities, number of passengers, prices, and related regulations, please contact KKday customer service directly.
Photos are for reference only; actual conditions may vary. Some attraction images on this website are provided by MOOK Publishing Co., Ltd. and may not be reproduced or copied in any form without permission.
Taiwan High Speed Rail reserves the right to cancel, terminate, modify, or suspend this project. Any changes to this project or its products (including but not limited to price adjustments, content changes, etc.) will be announced on the official THSR Holiday website and KKday without further notice.
When checking into the hotel, the 'person who booked the stay' must present a valid ID and be at least 20 years old.
Please contact KKday customer service for any itinerary changes or ticket refunds regarding the THSR tickets in this package. If you need to cancel your order, please proactively contact KKday customer service.
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