| Data Usage Specifications | Unlimited data, 500MB, 1GB |
| Transmission Specifications | 4G |
| Signal Coverage Area | Thailand, Malaysia, Singapore, Indonesia, Philippines, Vietnam |
| Mobile Carrier | Singapore: Singtel / Simba, Malaysia: Celcom / Digi, Thailand: TrueMove, Indonesia: Telkomsel, Vietnam: Vinaphone, Philippines: Globe |
| Supported Sizes | eSIM |
| Hotspot Sharing | Available |
| Supported Frequencies(4G) | B1(2100 MHz) |
| Top-Up Availability | Top-up unavailable |
| Excludes | Voice calls, Texts |
| Not Supported | SIM-locked device, Carrier-customized device, Mobile hotspot, modified phones, 3G phones, translation machines |
| Network Type | Roaming |
Please activate your eSIM within 90 days of receiving it.
Before installing the eSIM, please make sure you are connected to WiFi or mobile network to scan the QR Code or enter manually to join the mobile plan.
Please save this QR Code. Once scanned, it will become invalid and cannot be reissued. Please follow the instructions to install it. Do not exit the screen during the process to avoid the phone misjudging and causing the eSIM plan to be deleted.
The eSIM usage period starts after installation. If you are taking a long-distance overnight flight, it is recommended to purchase an extra day of usage. You can install the eSIM before boarding the flight to get the best experience.
A QR code can only be scanned once with one mobile phone and cannot be changed after binding
Please delete the description file on iPhone (check steps: Settings -> General -> Device Management, scroll to the bottom, if there is no description file, it means it is normal) to avoid problems with smooth use.
If the eSIM plan is not fully used or the plan is deleted without the approval of DJB customer service staff, no reissue or refund will be made.
Days calculation method: Assuming the card is activated at 09:00 on the 1st, the first day ends at 23:59 on the 1st (based on GMT+9 time zone); the card will expire at 12:00 on the selected day, and the time calculation is based on local time
The quality of telecommunications networks in different countries varies. The base station construction is not as dense as that in Taiwan. The regionality and telecommunications construction of each country are different. We are sorry that we cannot request a refund due to the signal conditions in a few areas.
Yes, a single multi-country eSIM card is specifically designed to provide seamless internet access across various Southeast Asian countries. This type of eSIM covers multiple destinations such as Singapore, Malaysia, Thailand, Indonesia, Vietnam, and the Philippines, eliminating the need to switch SIM cards or manage separate plans when traveling between them.
Travelers should prioritize convenience and value. A multi-country eSIM offers simplified management with one plan for all covered destinations, ideal for itineraries across countries like Indonesia and Vietnam. It often provides flexible daily data options, ensuring you only pay for active days. Individual eSIMs might offer country-specific advantages but require separate purchases and management for each destination.
A multi-country eSIM ensures reliable connectivity by leveraging partnerships with robust local network providers in each covered country, including the Philippines, Indonesia, and Vietnam. This strategy allows the eSIM to utilize extensive network infrastructure, offering super-wide bandwidth for smooth and uncongested internet browsing, even when roaming across borders.
The installation process for a Southeast Asian eSIM on iOS devices is straightforward. Typically, after purchasing, you receive a QR code. You simply scan this QR code to begin the eSIM setup. For iOS devices running iOS 17.4 or later and utilizing the latest version of the associated app, a convenient one-click installation option may be available directly within the application.
Yes, the multi-country eSIM card for Southeast Asian destinations, including countries like Singapore and Malaysia, is designed to provide daily unlimited data. This feature ensures continuous and smooth internet browsing throughout your trip without concerns about data caps, supporting all your online activities from navigation to communication.
Most recent smartphone models from major manufacturers are compatible with multi-country eSIM cards. This includes many iPhone models (e.g., iPhone XR, XS, 11 series and newer), Google Pixel phones (e.g., Pixel 3 series and newer), and various Samsung Galaxy S and Note series devices. It's recommended to verify your specific device's eSIM support before traveling to Southeast Asia.
An eSIM card for Southeast Asia can typically be activated and used almost instantly after purchase. Upon receiving the eSIM details, usually a QR code, you can complete the setup by scanning it. This rapid activation eliminates any waiting periods or the need for physical collection, allowing immediate internet access upon arrival or even prior to departure.
Using a cardless eSIM for travel in Southeast Asia offers several advantages over a physical SIM. It removes the need for physical card swapping, eliminating the risk of losing your SIM card. It's also more environmentally friendly and allows for instant ordering without shipping concerns. Easy activation via a QR code provides seamless, hassle-free connectivity.