<< Please be sure to check the [Important Information Before Purchase/Reservation] >>
*Please note that we cannot issue refunds even if you are unable to use the service on the day.
*Please note that the availability and price of discounts vary depending on whether you are male or female and on the applicable date.
[Notice of Equipment Inspection]
We will be temporarily closed late at night on Sunday, April 19th for equipment maintenance.
*Please note that on Sunday, April 19th, the service will be available until 23:59, and will not be available between 0:00 and 9:00 on Monday, April 20th.
<< Please be sure to check >>
◆Those who cannot use this service
The following individuals are not eligible to use this service.
◆Regarding tattoo rules
[Male customers]
■Japanese citizens / Foreigners living in Japan
Anyone with tattoos/body art, regardless of size, will not be allowed entry.
■Foreign tourists visiting Japan are permitted entry only upon wearing the designated cover seal.
Please present your original passport.
*Entry will be denied if you cannot present your original passport (copies or photographs are not accepted).
[For female customers]
■Japanese nationals / Foreign nationals: You are welcome to enter even if you have a small tattoo.
*For items larger than 30cm x 30cm, you may enter the building if you attach the designated cover seal.
Cover seal: 330 yen/1 sheet *Customers who qualify will be allowed to enter the building after purchasing the designated cover seal.
*Men residing in Japan with tattoos will not be admitted even if they wear tattoo stickers.
◆Regarding your stay duration
◆Late-night/early-morning (staying between 0:00 and 5:59) rules
A late-night/early-morning surcharge will apply for stays between 0:00 and 5:59.
Please note that this rate is based on the rate for the previous day.
Example: Stay from 0:00 to 5:59 on January 1, 2025 → The late-night/early-morning rate for December 31, 2024 will apply.
[Late-night/early-morning surcharge]
Monday to Thursday: +2,000 yen/person Friday, Saturday, Sunday, public holidays / specific days / day before a holiday: +2,300 yen/person *These charges will be automatically added and settled upon departure.
*This is included in the price for customers who have booked the "Night Pack".
◆Regarding entry for minors
Those aged 13 to under 18 (high school students not permitted) may use the facilities from 6:00 to 20:00 with parental supervision. Please bring identification that can verify your age upon entry.
*We regret that we cannot accept customers under the age of 12 (junior high school age).
[Notice of Equipment Inspection]
We will be temporarily closed late at night on Sunday, April 19th for equipment maintenance.
*Please note that on Sunday, April 19th, the service will be available until 23:59, and will not be available between 0:00 and 9:00 on Monday, April 20th.
The "Admission Ticket" allows you to stay for a maximum of 18 hours from 6:00 to 23:59 on the selected date. * Guests who book the "Night Pack" can stay for a maximum of 24 hours, including from 12:00 to 5:59.
If you exceed the maximum stay time, you will be required to pay a separate "late night/early morning fee" or "same day admission fee," or both, on-site. *Please settle the fee within 24 hours of entering the facility.
[No leaving during your visit] Once you enter the building, you will not be able to leave or re-enter.
Those aged 18 and over (high school students not allowed) may enter the facility from 6:00 to 20:00 if accompanied by a parent or guardian. Please bring proof of age upon entry. *Those under 12 years of age are not permitted to enter the facility.
[Tattoo Rules] Only women and foreign nationals currently visiting Japan may enter the baths if they wear a designated tattoo cover sticker. Those currently visiting Japan must present their passport. Entry will be denied if not presented.
Admission and use may be restricted depending on the level of congestion.
Cannot be used in conjunction with other coupons, discount coupons, or preferential coupons.
Business hours may vary.
Depending on the season, some facilities and event venues may be closed.
Opening hours may vary depending on weather conditions.
In the event of bad weather, we may have to cancel operations. In that case, we will not be able to compensate you for travel expenses to the location, etc.
Please refrain from bringing in food or drinks.
You will need to read and accept the consent form on the day.
Open 24 hours. *A late-night/early-morning surcharge will apply for stays between 0:00 and 5:59. This surcharge is based on the rates for the previous day.
[Late-night/early-morning surcharge]
Monday to Thursday: +2,000 yen/person Friday, Saturday, Sunday, and public holidays / specific days / day before a holiday: +2,300 yen/person
[Notice of Equipment Inspection]
We will be temporarily closed late at night on Sunday, April 19th for equipment maintenance.
*Please note that on Sunday, April 19th, the service will be available until 23:59, and will not be available between 0:00 and 9:00 on Monday, April 20th.
Thermae-Yu Shinjuku is one of the largest hot spring facilities in the Kanto region, known for its highly concentrated carbonated spring. A significant highlight is the open-air bath, which uses natural hot spring water specially transported from Nakaizu, offering an authentic and revitalizing experience for visitors.
Thermae-Yu Shinjuku generally enforces a strict no-tattoo policy for its public bathing facilities. This includes any type of tattoo, temporary or permanent, to ensure a comfortable and respectful environment for all guests. It is recommended to confirm directly with the facility if you have specific concerns.
For a more tranquil and less crowded experience at Thermae-Yu Shinjuku, visiting during weekday mornings or early afternoons is recommended. Evenings and weekends typically draw larger crowds, so planning your visit outside of these peak hours can enhance your relaxation.
Visitors to Thermae-Yu Shinjuku can enjoy a fulfilling relaxation experience beyond the hot springs. This includes unwinding in the popular rock bath and a dedicated reclining space. Guests also have complimentary access to the rooftop fitness and sports bar, enhancing the overall comfort and leisure options.
Admission to Thermae-Yu Shinjuku typically grants access to its main hot spring facilities, including the unique highly concentrated carbonated spring and the natural Nakaizu open-air bath. It also covers the use of the rock bath, reclining areas, and the rooftop fitness and sports bar. Other services like body treatments or dining are usually additional.
Yes, Thermae-Yu Shinjuku provides specific facilities designed for women. These include exclusive neutral electrolytic water baths and lotion baths. These dedicated areas offer a comfortable and private setting for female guests to enjoy specialized skincare and relaxation experiences.
Yes, Thermae-Yu Shinjuku features an on-site restaurant where guests can enjoy a variety of delicious Japanese and ethnic cuisine. This provides a convenient and luxurious dining experience, allowing visitors to refresh and refuel without having to leave the hot spring facility.
In addition to the extensive hot spring baths, Thermae-Yu Shinjuku offers a diverse range of supplementary relaxation services. These include professional body care treatments, exfoliation services, and traditional Thai massages, allowing guests to indulge in comprehensive wellness and rejuvenation during their visit.