Matsumoto City Museum Ticket Purchase (Matsumoto City, Nagano Prefecture, Museum)
- A museum with over 100 years of history in Matsumoto City, Nagano Prefecture
- In addition to the permanent exhibition, various special exhibitions are held
- The permanent exhibition focuses on Matsumoto through eight themes, including mountains and hot springs (a commercial city)
- Discover the charm of Matsumoto through the exhibition!
【KKday Customer Service Contact Information】
Customer service phone number (Japanese): 03-6161-6768 (Monday to Friday 09:00 to 18:00 *Japan time)
Email: service@kkday.com (Monday to Sunday 08:00 to 22:00 *Japan time)
*On weekends, holidays, and during busy times, please contact us by email or via the phone or message functions on the KKday app.
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Attraction Tickets
| Ticket type | E-ticket (direct entry) |
| Exhibit type | Historical exhibits, Traditional culture exhibits |
| Tour types | None |
Product Info
The content of this product is provided by machine translation and may not reflect the actual information, please take this into consideration before booking.
- Spot Introduction -
This is a city museum that will be relocated and newly opened near Matsumoto Castle in October 2023.
The first floor houses a cafe, a children's experience plaza, and a museum shop, while the permanent exhibition on the third floor introduces the rich nature, history, and culture of the Matsumoto region, including one of the largest Edo period castle town dioramas in Japan and a treasure ship.
Museum exterior
Permanent Exhibition Room
Important Info
Reminders
Special exhibitions and permanent exhibitions cannot be used on different days.
Discounts are available for Matsumoto City residents aged 70 and over. Please bring proof of address and date of birth and purchase tickets directly at the ticket booth on the first floor. (No online ticket application required)
If you are using a university student ticket, please present your student ID when entering the facility.
Admission is free for high school students and under 18 years old. Please show proof of your date of birth. (No online ticket application required)
Free admission for those with a disability certificate and one caregiver (no online ticket application required).
Once purchased, online tickets cannot be refunded, exchanged or reissued.
How to Redeem Your Voucher
How to Use Your Voucher
- Please present your QR code on-site
Experience Location
Location Name: Matsumoto City Museum
Address: 〒390-0874 Matsumoto City, Nagano Prefecture, Ote 3-2-219:00-17:00 (entry until 16:30)
Closed: Every Tuesday (or the following weekday if Tuesday is a public holiday), December 29th to January 3rd
The facility may be closed temporarily due to circumstances that make it difficult to ensure the safety of our guests, such as earthquakes or typhoons, or due to social conditions.
Please check the museum's website for the latest information.
Cancellation Policy
- Once the order has been completed, it cannot be canceled, modified, or refunded
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
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