Pingtung | Hayuxi Wutai Rukai Tribe Two-Day Tour | Departing from Kaohsiung |
Product Info
Purchase Notice
The application process for the Hayoo Creek tour is as follows:
| Available Application Dates | Available Application Date Range | Reserved Spots for Tribes | Spots for Independent Travelers |
| 2025/12/01 | 2026/01/01 ~ 2026/01/31 | 200 people | 200 people |
| 2026/01/01 | 2026/02/01 ~ 2026/02/28 | 200 people | 200 people |
| 2026/02/01 | 2026/03/01 ~ 2026/03/31 | 200 people | 200 people |
| 2026/03/01 | 2026/04/01 ~ 2026/04/30 | 200 people | 200 people |
★Limited to 400 people per day, first come, first served!★
★Service will be suspended on February 16, 2026 (Lunar New Year's Eve), February 17, 2026 (Lunar New Year's Day), and February 18, 2025 (the second day of the Lunar New Year).★
Reminders
The minimum number of people in a group is 8. If the number of participants does not reach the minimum number of people in the group specified above, the tour will be canceled and an email notification of cancellation will be sent 3 days before the departure date.
This itinerary needs to be applied one month before departure. For example, if you are departing in March, you need to apply on February 1st.
After winning the lottery, you cannot apply for refund, cancellation or substitution. If you cancel due to personal reasons, you will still be charged the full tour fee.
If you do not win the lottery, the refund will be deducted from the lottery handling fee of NT$300 per person.
The vehicle is a public enclosed space. Please do not bring pets or dangerous items on board. Thank you for your cooperation.
"Instructions for traveling with large luggage" (for example: if there is large luggage, each passenger is limited to 1 suitcase)
Accommodation in the tribe is a group room in a private room. If canceled two weeks before departure, the entire room fee will be forfeited. Please note that if you cannot accept it, please do not sign up.
If there are force majeure factors such as typhoons or earthquakes before the departure date, the departure will be postponed after being announced by the meteorological unit. Our customer service staff will contact you and reschedule the departure date. If you cannot reschedule and request a refund, a handling fee of NT$300 per person will be deducted.
If there are special force majeure factors such as typhoons during the itinerary that make it impossible to complete the itinerary, the company has the right to change the itinerary, tour items or food and accommodation; any savings after the change will be refunded to the passenger after returning to the group.
Cancellation regulations: Our company operates in accordance with the relevant regulations of the Tourism Bureau and signs travel contracts with tourists. For detailed cancellation regulations, please read the Domestic Tourism Standardized Contract.
The itinerary will be fine-tuned upon arrival. If there are any changes, local reception will be the main focus.
Taking into consideration the travel safety of the traveler and the travel rights of other members of the same group, VIPs who are over 65 years old or have mobility issues or physical conditions that make them less suitable to travel but still insist on traveling must be accompanied by family members or friends before registration can be accepted. , we apologize for any inconvenience.
- Terms and Conditions of Mountaineering Project
VIPs who are less able to travel but still insist on traveling must be accompanied by family members or friends before registration can be accepted. We apologize for any inconvenience. If you are unable to complete the trip alone, please do not register. Otherwise, if an accident occurs, you will be responsible for it yourself. (If you have any concerns about your physical condition, please ask your doctor for permission before registering. When registering, please inform your physical condition of the facts.)
a. Too young
b. Aged 65 or above
c. Reduced mobility or poor physical condition (heart disease, fear of heights, high blood pressure, pregnancy, inconvenience in walking, etc.)
Understand and agree to abide by the relevant regulations of the activity. During the activity, you are willing to follow the guidance of the guide, pay attention to your own safety at all times, and do not endanger the safety of others. If you feel unwell, you should take the initiative to inform them. If there is an accidental injury or death due to personal negligence (missing a foot, missing a foot, etc.), I am willing to take responsibility for it myself. (Including not informing the guide proactively due to personal discomfort)
Agree to mountain climbing and outdoor hiking activities. "Safety" is the highest consideration. All itineraries are only reservations and may be affected by weather and other force majeure disasters (wind, ice and snow, heavy rain, landslides, team members' physical conditions, etc.) Changes may result in the inability to climb to the summit or the need to change the scheduled itinerary. Participants agree to abide by the guide's decisions under various circumstances, and participating passengers shall not object.
During the activity, if the itinerary cannot be completed due to force majeure disasters (wind, snow, ice, heavy rain, landslides, etc.), the guide may change the itinerary or accommodation. If there is savings in expenses, the tour guide will change the itinerary after the return trip. Passengers will be reimbursed on an average basis. If the event date is extended, food and accommodation are added, or other means of transportation are used, the excess expenses will be paid equally by the participants.
If you are unable to continue the trip due to personal reasons (including physical condition, etc.) and have to withdraw, you will be responsible for any resulting expenses. The cost of not completing the activity will be considered as a waiver and will not be refunded.
Anyone who is late, absent, or leaves the group during the activity will be considered to have forfeited their participation and will not be entitled to a refund.
Cancellation Policy
- For cancellations made at least 41 day(s) prior to selected date, a cancellation fee of 5% will apply
- For cancellations made 31 to 40 days prior to selected date, a cancellation fee of 10% will apply
- For cancellations made 21 to 30 days prior to selected date, a cancellation fee of 20% will apply
- For cancellations made 2 to 20 days prior to selected date, a cancellation fee of 30% will apply
- For cancellations made 1 to 1 days prior to selected date, a cancellation fee of 50% will apply
- Cancellation is not allowed between 0–0 days from the selected date. Orders cannot be canceled or modified, and refunds will not be granted.
- Due to time zone differences, the confirmed cancellation date is based on the supplier’s local time. Please allow 2–5 business days to process your cancellation request, after which the cancellation fee will be charged according to the product’s cancellation policy. Once the cancellation is confirmed, you will receive your refund within 14 working days.
FAQ
Hayu Xi is only open during the dry season due to its unique topography and hydrology, with the best time to visit generally being from January to April. During this period, the water levels are lower and clearer, allowing for safe and enjoyable viewing of the colorful rock walls and the hidden 'Cloud Leopard's Bath' landscape. Visiting during this timeframe ensures a smooth trip and the best visual experience.
Hayu Xi is a restricted area, and general travelers cannot drive there themselves or enter privately. Due to the rugged terrain and the need to wade through water, you must be accompanied by a local indigenous guide and travel via a dedicated four-wheel-drive shuttle. Participating in a legally permitted indigenous tour is the only safe way to enter and ensures compliance with local regulations.
Once you reach the core area of Hayu Xi, the main trek typically takes about 4 to 6 hours, involving wading through streams and climbing rocks along a primitive and slippery path. The actual time required will vary depending on individual fitness, weather conditions, and group pace. It is recommended to maintain good physical fitness and allow ample time to fully enjoy the experience.
For Hayu Xi, it is recommended to wear water shoes, non-slip rubber shoes, or sports sandals with good grip. As you will be wading through water and walking on slippery rocks for an extended period, it is essential to choose footwear with good drainage, anti-slip features, and a secure fit. Avoid wearing regular sneakers or flip-flops to prevent foot injuries or difficulty in walking.
To reach Hayu Xi, you must ultimately arrive at the tribal entrance in Wutai Township, Pingtung County. From Kaohsiung, travelers typically take a shuttle bus or drive themselves to a designated meeting point. Before entering the valley, all visitors must transfer to a four-wheel-drive vehicle provided by the tribe, as regular vehicles cannot pass. This is a specific transportation method for the tribal restricted area.
Yes, to enter the Hayu Xi restricted area, you must obtain a mountain entry permit in advance and are mandatorily required to be led by a professional guide from the local Rukai tribe. This is to ensure visitor safety and to respect tribal culture and environmental conservation. The guide will provide professional commentary, assistance in emergencies, and lead you along a safe route.
The Hayu Xi tour requires a certain level of physical fitness and leg strength, as it involves a significant amount of trekking, wading through water, and climbing over rocks, often on slippery surfaces. It is recommended for travelers who regularly exercise and have basic hiking or outdoor activity experience. The tour is not suitable for individuals with mobility issues, cardiovascular conditions, pregnant women, or those with other special health concerns.
In addition to water shoes, it is recommended to bring lightweight, quick-drying clothing (with a change), a swimsuit, a towel, sun protection (hat, arm sleeves), personal medications, and a waterproof backpack or dry bag to protect electronic devices. Furthermore, as the tour includes tribal accommodation, you may want to bring toiletries and warm clothing. It is also advisable to carry sufficient drinking water and snacks.
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