A minimum of 4 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 3 day(s) before the departure date
In case of delays caused by traffic, weather, or other force majeure factors resulting in the cancellation of some itinerary attractions, please contact customer service. We will arrange a partial refund for you
The activity arrangement will be adjusted according to the status of participants/facilities/weather factors, with safety and overall quality as the highest considerations.
In case of irresistible factors such as typhoons, heavy rains, water conditions, etc., the company evaluates that the day is not suitable for activities. The company reserves the right to change the itinerary, such as postponement or cancellation.
If there are changes due to factors such as weather or event venues, we will notify you by phone or message at the first time, so that you can fully understand the situation. Please ensure that the contact information is correct. If you fill in the wrong information and you cannot be contacted later, your rights and interests may be damaged (for example: you cannot participate in the event), and no refund will be given.
From registration to the end of the event, you should agree to abide by the following regulations: (1) Do not exceed the coach (2) Follow the coach's instructions throughout the process (3) Do not leave the team (4) Wuhenshanlin (5) Pay attention to your own safety. If personal negligence causes accidental casualties, or conceals personal discomfort and fails to inform the company and on-site coaches, please be responsible.
The company provides accompanying photos during the event, and the company has the right to use the photos during the event and publish them on web pages, communities or advertisements.
Please read the relevant itinerary content of the event you are participating in and the regulations of this article carefully. After completing the registration and payment, you are deemed to have fully understood and agreed to this article and the details of the itinerary of the event you are participating in.
It is recommended to bring your own: enough water (2,000 CC), rain gear, mosquito repellent, sunscreen/warm clothing, jacket, towel, and you can bring your own snacks and fruits to supplement calories.
Please wear hiking clothing and comfortable shoes (hiking shoes are recommended). The company does not provide trekking poles, so be sure to bring them by yourself.
There is no safekeeping equipment on site, please do not bring valuables.
If you do not participate in the event due to personal reasons during the non-cancellable period, extensions and refunds will not be accepted. (Examples of personal factors: diagnosis, injury, menstrual period, car accident, oversleeping...) Participants are responsible for reading this clause before making payment, and understand and bear the relevant risks.
The activity will run normally on rainy days. If the Central Weather Bureau issues sea/land or heavy rain warnings, the activity will be postponed or cancelled.
If the above-mentioned alarm takes effect during the activity or the coach judges that the activity cannot be carried out safely and terminates the activity early, no refunds or replacements will be arranged.
Late/no-show: If a participant is overdue for more than 20 minutes from the meeting time, the registration will be automatically canceled and no additional waiting will be required or participants will be accepted to join the event midway. Participants who are unable to participate in the event due to lateness/no-show will not be refunded or postponed. If there is a slight delay (within 20 minutes), please inform the coach of the day 15-20 minutes before the meeting