Know Before You Go: GUESTS MUST ARRIVE 15 MINUTES BEFORE THE TOUR STARTS.
Know Before You Go: WE KINDLY ASK YOU TO RESPECT THE DEPARTURE TIMES, A MAXIMUM DELAY OF 5 MINUTES IS ALLOWED, AFTER WHICH THE RESERVATION WILL BE CANCELLED AND THE AMOUNT PAID WILL NOT BE REFUNDED.
Know Before You Go: EXCEPT IN CASES OF FORCE MAJEURE NOT DEPENDENT ON THE ORGANIZATION, THE TOURS WILL BE CARRIED OUT EXCLUSIVELY BY JEEP OR VAN.
Know Before You Go: IN CASE OF BAD WEATHER, THE ORGANIZER MAY CHANGE OR CANCEL THE ITINERARY FOR SAFETY REASONS.
Know Before You Go: FOR ALL TOURS INVOLVING ETNA, THE USE OF SNEAKERS OR CLOSED SHOES IS PERMITTED. THE USE OF FLIP-FLOPS, SANDALS OR FOOTWEAR OF THIS TYPE IS STRICTLY PROHIBITED. WEAR COMFORTABLE CLOTHING SUITABLE FOR THE WEATHER CONDITIONS AND SEASON