【Vehicle Information】
・7-seater Van (Van/Alphard assigned randomly, specific models cannot be requested) | Max. 6 passengers + 4 pieces of 26-inch luggage
※ 5 passengers are recommended for maximum comfort. If traveling with 6 adults, the space will be tight; upgrading to a 10-seater vehicle is recommended.
・Toyota Alphard Luxury 7-seater (Captain seats) | Max. 6 passengers + 4 pieces of 26-inch luggage
※ 5 passengers are recommended for maximum comfort. If traveling with 6 adults, the space will be slightly tight.
・10-seater vehicle (Toyota Hiace, etc.) | Max. 9 passengers + 10 pieces of 26-inch luggage
・14-seater vehicle (Hiace Long) | Max. 11 passengers + 8 pieces of 26-inch luggage
※ Can accommodate up to 13 passengers if there is no luggage.
・18-seater vehicle (Toyota Coaster, etc.) | Max. 18 passengers + 18 pieces of luggage, or up to 23 passengers (including auxiliary seats, limited to small luggage, max. 10 pieces)
※ When using auxiliary seats, it is recommended to carry small luggage to avoid affecting seating comfort.
【Child Seats and Luggage】
・This service uses legally registered vehicles. Under Japanese law, child seats are not mandatory. One child booster seat can be provided free of charge upon request;
・From the 2nd seat onwards, an additional fee of JPY 2,500 per seat applies. Please note this when booking. Please be aware that a child seat occupies approximately 1.5 seats, which may affect seating comfort and luggage space.
・If the number of passengers or luggage exceeds the capacity, resulting in the inability to board, the responsibility and costs will be borne by the traveler.
【Vehicle and Service Range】
・Vehicles may be replaced with a vehicle of the same class depending on daily availability; specific car models cannot be requested.
・If you wish to customize your route, please provide your itinerary when booking for customer service confirmation.
・Service range: Within 300 km, centered on the hotel in the city center.
・Pick-up/Drop-off range: Pick-up and drop-off at city hotels, B&Bs, and apartments. After booking, please ensure you provide an accurate pick-up address and contact information that can be reached.
【Private Tour Duration】
・Standard service duration: 10 hours. Overtime fees apply if exceeded (see Overtime Fees for details).
・If the pick-up and drop-off locations are in different cities, the service duration is 8 hours; for other areas, deadhead time must be reserved.
・The service hours are between 7:00 and 22:00. If you require service outside these hours, please note it when booking for confirmation. A night service fee of JPY 5,000 per hour will be added (fees must be paid in cash to the driver on-site).
【Overtime Fees】
Vehicles under 10 seats: JPY 5,000 per hour (exceeding 15 minutes counts as 1 hour)
Vehicles with 14 seats or more: JPY 10,000 per hour (exceeding 15 minutes counts as 1 hour)
・Delays caused by traffic congestion, waiting, or other unforeseen circumstances are included in the overtime calculation.
【Other Reminders】
・Chinese-speaking drivers do not speak English but can use translation software to communicate with travelers.
・If you require an English-speaking driver, please select the English-speaking driver option when booking. If you select the Chinese-speaking option and later require an English-speaking driver, an additional JPY 5,000 designation fee will apply.
・Driver contact information will be provided 1 day before departure (at the latest 3 hours before the service). Please wait at the pick-up location 10 minutes in advance.
・Communication reminder: In some regions, LINE IDs cannot be added (if you need to use Line, please provide your Line QR code after booking). It is recommended to use WhatsApp, WeChat, or email for contact.
Recommended Routes:
Depart from Sapporo - Hokkaido University - Shiroi Koibito Park - Hokkaido Jingu - Odori Park - Tanukikoji Shopping Street - Return to Sapporo
Depart from Sapporo - Asari Station - Sanko Market - Kitaichi Glass - Otaru Music Box Museum - Otaru Canal - Mt. Tengu (Optional) - Return to Sapporo
Depart from Sapporo - Noboribetsu Jigokudani - Oyunuma Pond (Closed until the end of April in winter) - Noboribetsu Onsen Street - Lake Toya Observatory - Showa Shinzan Bear Ranch - Return to Sapporo
Depart from Sapporo - Jozankei - Hoheikyo Dam - Lake Toya Observatory - Lake Toya Cruise - Return to Sapporo
Depart from Sapporo - Patchwork Road - Shikisai-no-oka - Biei Blue Pond - Shirahige Waterfall - Farm Tomita - Ningle Terrace - Return to Sapporo
The default package for this product is based on hotels in downtown Sapporo. If your itinerary starts or ends at a different location, it will be calculated based on Sapporo as the starting and ending point, and the vehicle's empty-run time and mileage will be deducted.
Example: If the pick-up location is Sapporo and the drop-off location is Asahikawa, the service time will be deducted by the time it takes for the driver to return empty from Asahikawa to Sapporo (two hours).
