1. This product is a 10-hour private tour service, with service time calculated from the agreed-upon pickup time.
2. Please provide the number of passengers, amount of luggage, pickup/drop-off locations, contact information, desired attractions, and whether child seats are needed when placing your order.
3. The vehicle type will be arranged based on the plan, number of passengers, and luggage. If passengers and luggage exceed the vehicle's capacity, service may not be provided or a vehicle change may be required.
4. Attraction tickets, meals, parking fees, highway tolls, facility entrance fees, and personal expenses are to be covered by the passengers unless explicitly stated as included in the plan.
5. The first child seat is provided free of charge; please note this when placing your order. Additional seats may incur extra fees.
6. In the event of weather, traffic control, temporary attraction closures, or force majeure, the driver will assist in adjusting the itinerary sequence or suggesting alternative attractions based on the situation on-site.
If passenger delays result in itinerary setbacks, you may choose to shorten the itinerary or keep the original itinerary and pay the corresponding overtime service fee. Additionally, to ensure a smooth trip, the driver will suggest return times or adjust the sequence of attractions based on the day's traffic. If the service time exceeds 10 hours, an overtime fee of 5,000 JPY per hour will be charged; any time less than an hour will be counted as a full hour. Please pay the driver in cash at the end of the trip.
Actual expenses incurred; please pay the driver in cash (JPY) at the end of the trip.
A cleaning fee of 25,000 JPY will be charged for vomiting, lingering odors, or other instances that cause severe soiling of the vehicle.
The first child seat is provided free of charge; each additional seat will incur an extra fee of 2,000 JPY.
Please be sure to provide a reachable messaging app or phone number so the driver can contact you before and on the day of departure.
Please wait at the agreed-upon location on time. If the itinerary is shortened due to passenger delay, no refund will be provided for the unused time.
If you choose to continue the itinerary and exceed the allotted time, please pay the overtime fee according to the on-site rules.
Please select the appropriate vehicle based on the actual number of passengers and luggage. The driver reserves the right to refuse service if the number of passengers or luggage exceeds the vehicle's capacity for safety reasons.
Please keep the vehicle clean. If the vehicle is severely soiled due to vomiting, odors, food, or other reasons, a cleaning fee of 25,000 JPY will be charged.
Please keep your valuables with you at all times. Passengers are responsible for any loss, damage, or theft of their personal belongings.
Parking space at Japanese attractions is limited. You may need to walk from designated pickup/drop-off points for some attractions; please follow the driver's on-site instructions for meeting.
The driver-guide mainly provides driving services, route planning, onboard introductions, basic Japanese assistance, and travel suggestions. If you require a professional licensed guide or in-depth guided tours at every stop, please confirm in advance if this can be added.
Comfortable footwear is recommended. Some attractions in Kyoto and Nara involve walking or slopes; please allow extra time for rest when traveling with seniors and children.
The itinerary sequence is for reference only. Actual arrangements may be adjusted based on traffic, crowds, weather, and passenger requirements on the day.