[Dual Route Options] Hokkaido Asahiyama Zoo One-Day Tour | Shikisai-no-Oka + Ningle Terrace + Ken & Mary Tree + Shirogane Blue Pond + Shirahige Falls

A minimum of 4 traveler(s) are required for the tour to depart. If the number of participants does not reach the minimum requirement, the tour will be canceled. An email regarding tour cancellation will be sent 4 day(s) before the departure date

In the event of inclement weather such as typhoons or snowstorms, a decision on whether to cancel the tour will be made 1 day(s) before departure (local time 18:00). Notifications will then be sent via email

Please arrive at the designated location 15 minute(s) before the scheduled departure time, as the tour will depart on time

We will contact you via the information you provided between 5:00 PM and 9:00 PM the day before departure. If you don’t receive any message, please check your email, including the spam/junk folder. During peak travel seasons, email delivery may be slightly delayed. If you receive multiple emails, please follow the latest one. If you haven’t received your travel information on the day of the tour, arrive at the meeting point 10 minutes early and look for the guide holding the JRT flag. Thank you for your patience and cooperation.

Please make sure to arrive at the designated meeting point on time. Do not be late. This tour cannot accommodate transfers to other departures or joining midway. If you miss the tour due to your own reasons, you will be responsible for any resulting losses. Thank you for your understanding.

Please arrive at the meeting point on time—late arrivals will not be accommodated, and joining midway is not allowed. We recommend wearing light, comfortable clothing and shoes, and bringing warm clothing for winter or mountain itineraries.

This is a group tour, and seating is assigned on a first-come, first-served basis. If you have special requests, please note them when booking—we will do our best to accommodate, but final arrangements are subject to availability on the day.

Vehicle type will be arranged according to the number of participants and cannot be requested. For small vehicles, the driver also serves as the guide; no on-site commentary will be provided at attractions, and explanations will be brief. Please be aware.

If you need to bring luggage, please inform us in advance. Bringing luggage without prior notice may result in the guide refusing boarding, and no refund will be issued. Eating and drinking are prohibited on the vehicle; any damage or stains caused must be compensated according to local standards.

If you are late, change the meeting point, or leave the tour midway due to personal reasons, no refund will be issued. Any accidents or additional costs incurred after leaving the tour must be borne by you.

In case of bad weather or other uncontrollable circumstances causing suspension or maintenance of cable cars, boats, snowmobiles, or other facilities, the itinerary will be adjusted with alternative attractions or modified visit times.

We are not responsible for missing the tour or poor photo conditions due to traffic, weather, or other uncontrollable factors. No refunds or rescheduling will be provided. Thank you for your understanding.

The tour does not include personal travel or accident insurance; please purchase coverage if needed. Outdoor activities and high-risk sports carry inherent risks—please assess your own health and abilities. Our company does not accept any responsibility for personal injury or accidents caused by unforeseen circumstances. Thank you for your understanding.

The itinerary is for reference only. Actual transportation, stopovers, and sightseeing times may be adjusted due to weather, traffic, or facility maintenance. The guide may reasonably modify or skip attractions based on the actual situation.

If the tour is terminated after departure due to weather, natural disasters, or other uncontrollable factors, refunds will be issued only for the unused portion of the itinerary based on actual costs incurred. Any additional expenses, such as return transportation or local accommodation, must be borne by the traveler.

During Japanese public holidays and weekend peak travel periods, severe traffic jams or early attraction closures may occur. It is advised not to book flights, Shinkansen, or dinner on the same day, and to bring simple meals and a power bank.

During Hokkaido’s snow season, it is recommended to bring sunglasses.