| Number of days | 2 days |
Itinerary details and activity timing may be adjusted depending on weather and tidal conditions without prior notice.
In the event of a cruise cancellation for severe weather (strong winds, monsoons, thunderstorms, cyclones or storms), the Quang Ninh Local Port Authority may cancel departures for guest safety; if this occurs before guests depart Hanoi, a full refund applies, and if it occurs after some services have already been used, only those actual service charges are deducted and the remainder is refunded.
For guests booking the private transfer, pickup from Hanoi Old Quarter hotels is between 07:45 and 08:20, with a roughly 20-minute rest stop around 09:30.
Check-in at the Hermes Premium Cruises lounge at Tuan Chau Marina must be completed by 11:15–11:30 AM to board the 12:00 PM transfer boat; arriving late may mean the vessel departs without waiting.
Transportation between Hanoi and Ha Long is not included as default in the tour and must be booked separately; the operator will contact guests one day before the check-in date to confirm pickup time.
Show your voucher at the designated pickup point when checking in for your cruise.