Ha Long Bay

The cruise ship and Hanoi shuttle bus were both new and beautiful, with excellent overall facilities compared to other day tour ships. We boarded around noon for a buffet lunch. Because lunch time was short, we could only eat a couple of rounds of food before heading off to the next activity. The afternoon included three itineraries, each about an hour long, which was quite rushed. However, the day tour covered all the must-see places, which was great. Our guide, Tom, was very professional, spoke excellent English, and provided explanations, guided the tour, and helped with photos. We returned to Hanoi around 8 PM. Overall, highly recommended.

I'd like to participate again if I have the chance, because the tour fee is reasonable, the service is good, and the staff are polite.

I traveled solo, and overall, it was very good. First, regarding transportation. I had some issues with the hotel, so I contacted them via WhatsApp at 1 AM to change hotels. They responded early the next morning and picked me up in front of the new hotel. Thank you for accommodating my rescheduling. I chose the limousine bus. It was about six rows of 2-1, with a wall-mounted charging port that supported USB A and C. I was able to charge my phone without any issues on the way there and back. I wanted to share this information so I don't have to carry a heavy battery. The itinerary was very efficient and well-organized. We stopped at service areas along the way, but many of the stalls don't accept cards, so it's a good idea to bring cash. The other participants were one Japanese couple, two Indian couples, and a Westerner. Since I was traveling alone, I didn't talk much, but I was able to communicate easily in English, even borrowing and lending charging cables.

I have an problem they change my reservation date 2 times best people best company best staff